, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.
Skills
Financial Management
Strategic planning
Business planning
Business administration
Operations management
Business Development
Client Service
Profit and Loss
Verbal and written communication
Project Management
Consulting
Budget development
Human Resource Management
Coaching and mentoring
Negotiation
Work History
Assistant Manager and Bartender, 10/2020 - 02/2021 Arbor Company – West Chester, PA,
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Improved and applied social media marketing strategies to increase patronage.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Managed cash and bar revenue during special promotions or sporting events.
Operated efficiently in high-volume setting to prepare and serve more than 20 drinks per hour.
Set up bar for operation, obtained cash bank and stocked service bar.
Set up glassware, liquor and other necessary supplies for special events.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Orchestrated numerous private parties, business meetings and formal engagements.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Owner/Operator Small Home Remairs and Remodels, 07/2017 - 06/2020 Self – City, STATE,
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Managed day-to-day business operations.
Aligned branding initiatives and sales strategies with client goals.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Devised processes to boost long-term business success and increase profit levels.
Trained and developed team members to build human capital.
Optimized team hiring, training and performance.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Generated revenues yearly and effectively capitalized on industry growth.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Created and monitored promotional approaches to increase sales and profit levels.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Consulted with customers to assess needs and propose optimal solutions.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Collected dirty flatware and glassware to deliver to sanitizing station.
Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Assisted with bartending duties during high-volume shifts.
Served alcoholic and non-alcoholic beverages in bar environment.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Stayed up-to-date on menu changes to help customers make food choices.
Determined customer preferences to suggest appropriate cocktails and increase sales.
Checked identification for minimum age for sale of alcoholic beverages.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Inspected dishes and utensils for cleanliness.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Collected orders and relayed them to bartenders quickly and accurately.
Checked guests' identification before serving alcoholic beverages.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Answered customers' questions, recommended items and recorded order information.
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Home Health Caregiver, 04/2006 - 02/2016 Deborah Mitchell – City, STATE,
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Supervised daily activities and provided assistance to staff.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Developed rapport to create safe and trusting environment for care.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Administered medication as directed by physician.
Followed nutritional plans to prepare optimal meals.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Increased medication and medical terminology knowledge through research and continuing education.
Assisted disabled clients to support independence and well-being.
Provided transportation and appointments management.
Completed entries in log books, journals and care plans to accurately document and report patient progress.
Administered prescribed medications under direction of physician.
Completed medical and program reports and maintained records following clinic standard operating procedures.
Improved patients' comfort with massage and application of topical treatments.
Constructed cognitively stimulating activities.
Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Transported clients for medical and personal outings.
Supported families through difficult times by offering emotional support and education on important care tasks.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Documented vital statistics and coordinated with health care providers.
Provided direct personal care and administrative services to clients.
Education
GED: , Expected in 02/2005 - Mississippi Gulf Coast Community College - Perkinston, MS GPA:
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