assistant director office of clinical research resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 22-year career. Conscientious critical thinking leader with strategic and analytical approach to solving problems, aligning with customers and accomplishing growth targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

  • Strategic Business Planning
  • Customer Relations
  • Account development
  • Critical thinking
  • Leadership
  • Negotiation
  • Operations Experience
  • Customer Needs

  • Problem Solver
  • Business Drivers
  • Attention To Detail
Work History
Assistant Director, Office of Clinical Research, 11/2019 to Current
EdmentumCincinnati, OH, Gainesville, FL
  • Shaped solutions and approaches by leveraging trends in competitive intelligence to address faculty research need(s)
  • Developing sustainable tool(s) to determine organizational and faculty-specific needs in research and mechanisms for matching with industry sponsored funding
  • Managed project requirements and accomplished objectives by self-monitoring progress and promptly solving issues
  • Managed all aspects of both Contracting and Coverage Analysis teams within
  • Office of Clinical Research, including work flow, communication, CTMS process design and utilization
  • Evaluated reports to strategize/coach towards optimal resource allocation and establish performance metrics for internal work productivity and overall departmental performance
  • Developing innovative sales and marketing strategies to facilitate business expansion in industry-sponsored human subjects research
  • Collaborated with C-suite, key stakeholders and fellow people managers to organize efficient operations and achieve demanding schedule targets, alignment and integration amongst departments and all UF campuses.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Led teams of up to 12 personnel, supervising daily performance as well as training and improvement plans.
Territory Manager, 01/2013 to 11/2019
Baker Hughes CompanyOther Minnesota, MN,
  • Devised and deployed optimized sales management and revenue development strategies; increasing Prevnar 13 sales an average of 13.8% annually during tenure in a territory generating over $8.5 million in sales
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales
  • Developed and implemented strategically sound business plans and tactical strategies, including leveraging account management & medical teams to intervene based on customer/business need
  • Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
Account Manager, 01/2013 to 11/2013
CarePoint PartnersCity, STATE,
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities with attending physicians and case management personnel
  • Produced remarkable sales by managing complete lifecycle from networking through ongoing improvement in the quality of the referral
  • Significantly increased both volume and profitability of referrals through new relationship development and cultivation of IVIG/Inotropic referral sources
  • (+23% volume/+47% revenue)
  • Exceeded sales growth goals by 13% by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships
  • Liaised with customers, management and inside support team to better understand customer needs and add value through situationally appropriate solutions.
Primary Care/Senior/Institutional Sales Rep, 01/2000 to 03/2013
PfizerCity, STATE, Gainesville, FL
  • Produced consistent remarkable sales performance across Pfizer's Cardiovascular, Endocrine, Allergy and Urological product portfolios in primary care, specialty and institutional healthcare environments
  • Negotiated multiple product formulary wins, critical pathways and admission/discharge protocols with key institutional and managed care accounts through effective networking and leveraging of appropriate scientific data
  • Partnered with employer groups to create quality initiatives and programming in cardiovascular health and smoking cessation
  • Designed, developed and executed local and regional training(s) on career development, engagement, performance and hospital selling to peers at local/regional/national level.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
MBA: Business Administration, Expected in 04/2012 to Florida State University - Tallahassee, FL
Bachelor of Science: Finance, Expected in 12/1998 to University of Florida - Gainesville,
Additional Information
  • Accomplishments , Vice President's Cabinet Award Winner Circle of Excellence Award Winner Conference Ambassador (ADA, ACC, AACE and AHA) Intern Mentor; Field Trainer Regional Leadership Council and Guest Trainer

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Resume Overview

School Attended

  • Florida State University
  • University of Florida

Job Titles Held:

  • Assistant Director, Office of Clinical Research
  • Territory Manager
  • Account Manager
  • Primary Care/Senior/Institutional Sales Rep


  • MBA
  • Bachelor of Science

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