, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Skills
Multidisciplinary team collaboration
Accreditation coordination
Recruiting and hiring
Profitability strategies
Patient relations
Quality assurance controls
Performance metrics
Healthcare delivery
Staff supervision
Patient safety
Acute and rehabilitative care
Experience
06/2016 to 07/2017Assistant Director of NursingBenchmark Senior Living | Edgehill Stamford, CT,
Reviewed incident reports [Timeframe] for accuracy and proper notification to family, physicians and other agencies as required by regulations.
Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
Budgeted, managed and scheduled staff of [Number] nurses, fostering environment supportive of both [Type] and patients.
Restructured patient satisfaction surveys to cover every step of patient journey to understand what matters most to every patient.
Monitored development, implementation and updates of individualized care plans.
Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
Implemented changes needed to correct deficiencies found during government inspections.
Assessed competency of clinical staff to promote quality, continuity and safety.
Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
Directed daily operations at facility caring for more than [Number] individuals.
Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
Led and motivated [Number] employees through supervision, training and coaching on duties and daily operational activities.
Trained and qualified staff per board requirements as well as national, state and local regulations.
Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive [Type] changes.
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Communicated with patients with compassion while keeping medical information private.
Facilitated peer-to-peer conflict resolution.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
01/2010 to 07/2013LVN Charge NurseAcadia Healthcare Inc. | Haverhill, MA,
Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
Educated patients on disease prevention and health maintenance.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Presented information regarding diagnoses, conditions, illnesses, treatments and outcomes to patients and families in clear, easy-to-understand terminology.
Facilitated patient admission, transfer and discharge processes.
Managed patient admissions and hospital discharges to various settings, including home care, rehabilitation or self-care.
Audited patient charts in real-time, verifying accuracy and completion of information.
Delivered high level of care to every patient.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Delegated and prioritized tasks, streamlining all steps in rapid response situations.
Educated patients on wound and disease self-management techniques.
Documented and evaluated effectiveness of care plans and interventions.
Provided continuous assessment of patients in [Type] unit from admission to discharge.
Supported physicians and consultants with tests and procedures.
Coordinated and performed patient admissions, transfers and discharges.
Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
Performed IV infusions, intramuscular injections, peritoneal dialysis, IV pushes and oral subcutaneous.
Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
Monitored patient status and treatment progress, reporting observations to physicians.
02/2002 to 01/2009LVN Charge NurseAcadia Healthcare Inc. | Laplace, LA,
Organized and delegated tasks during rapid response and high-pressure code situations.
Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
Educated patients on disease prevention and health maintenance.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Presented information regarding diagnoses, conditions, illnesses, treatments and outcomes to patients and families in clear, easy-to-understand terminology.
Facilitated patient admission, transfer and discharge processes.
Managed patient admissions and hospital discharges to various settings, including home care, rehabilitation or self-care.
Audited patient charts in real-time, verifying accuracy and completion of information.
Delivered high level of care to every patient.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Educated patients on wound and disease self-management techniques.
Documented and evaluated effectiveness of care plans and interventions.
Provided continuous assessment of patients in [Type] unit from admission to discharge.
Supported physicians and consultants with tests and procedures.
Coordinated and performed patient admissions, transfers and discharges.
Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
Oversaw medication administration to [Number] patients daily, monitoring and documenting responses.
Built and maintained strong working relationships between nursing department and other discipline.
Performed IV infusions, intramuscular injections, peritoneal dialysis, IV pushes and oral subcutaneous.
Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
Monitored patient status and treatment progress, reporting observations to physicians.
Education and Training
Expected in 12/2001Vocational Nursing Certificate | Vocational NursingTrinity Valley Community College, Athens, TXGPA:
Expected in 05/2021Bachelors of Nursing | NursingTarleton State University, Stephenville, TXGPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Promoted from LVN Charge Nurse to Assistant Director of Nursing, in less than 12-months
Recognized as Employee of the month within first three months of employment for outstanding performance and team contributions.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
