Assistant CookSep 2016 - Current University of California IrvineIrvine, CA
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Verified proper portion sizes and consistently attained high food quality standards.
Maintained a skilled kitchen staff by properly coaching and counseling employees.
Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
Regularly interacted with guests to obtain feedback on product quality and service levels.
Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
Accurately and efficiently prepared healthy, delicious fish, meat and vegetable-based dishes.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Promptly reported any maintenance and repair issues to Executive Chef.
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Practiced safe food handling procedures at all times.
Positively engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for their business.
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.
Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross-contamination.
Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
CookApr 2014 - Sep 2016 Whole Foods MarketTustin, California
Ensure that food quality, quantity, freshness, and presentation meet all Regional standards.
Assist with production for all Prepared Foods venues.
Ensure all prepared items are labeled, dated, initialed, covered, and rotated.
Document waste and spoilage using appropriate forms, and meet all spoilage targets.
Ensure that production is done using correct measuring devices, and all recipes are accurately followed Fulfills hot food request in a timely manner.
Effectively maintains full levels in hot case and soup production.
Keep department continually clean, well-maintained and organized Follow and comply with established procedures, including weights and measures, health and sanitation, and adhere to safe work practices.
Give every customer immediate and undivided attention.
Surprise and delight the customers with consistent, delicious food.
Deli ClerkMar 2012 - Jul 2013 PavilionsNewport Beach, California
Calculated total materials needed, costs and payment due.
Prepared orders according to customer preferences.
Opened new inventory and rotated stock by dates to maintain freshness.
Responded to telephone inquiries regarding available products and services.
Kept work areas clean, neat and sanitized according to requirements.
Maintained calm and professional demeanor in all situations.
Took special orders for event catering and party trays.
Provided exceptional customer service to all guests, even in peak business periods.
Listened to customer needs and suggested additional menu items as appropriate.
Received payment via cash, check, card or mobile payment and processed accurately.
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Prepared fountain drinks and ice cream items.
Prepared all food orders within a 2-3 minute time frame.
Assembled food orders while maintaining appropriate portion control.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Verified that prepared food met all standards for quality and quantity.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Diligently restocked work stations and display cases.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Performed all position responsibilities accurately and in a timely manner.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Strictly followed all cash, security, inventory and labor policies and procedures.
Followed food safety procedures according to company policies and health and sanitation regulations.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Arabic, Attention to Detail, Handling Cash, Cashiering, Closing, Customer Service, Dependable, forms, Money, MS Office, Speaking, quality
High School Diploma: 2006 Herndon High SchoolHerndon, Virginia