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assistant community manager resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Skills
  • Rapid 10-key data entry
  • Commercial servicing
  • Quality control
  • Staff management
  • Cash dispenser operation
  • Credit card payment processing
  • Record keeping
  • Application processing
  • Property tours
  • Relationship building
  • Background checks
  • Property amenities
  • Clerical skills
  • Fair housing laws knowledge
Experience
10/2020 to 01/2022
Assistant Community Manager Gables Residential Trust Gables Mill - Atlanta, GA,
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Maintained accurate records of correspondence with and from tenants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Checked rental eligibility by following company's verification process.
  • Coordinated maintenance and repair requests and contacted contractors for bid proposals.
05/2020 to 10/2020
Lead Bank Teller Yale-New Haven Health Warwick, RI,
  • Entered transactions into computer and issued customer receipts.
  • Explained bank services, financial products and applicable fees to customers.

05/2019 to 02/2020
Patient Care Technician St Luke's University Health Network Center Valley, PA,
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Kept instruments and equipment clean and sanitized.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Responded to bell or light signal calls to assist patients with needs.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
03/2017 to 04/2018
Medical Receptionist Advanced Urology Institute City, STATE,
  • Entered insurance, demographics and health history into patient database.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Protected patients by observing strict HIPAA guidelines.
  • Processed patient payments and scanned identification and insurance cards.
  • Took messages from patients and promptly relayed to appropriate staff.
Education and Training
Expected in 03/2016
High School Diploma:
A. Crawford Mosley High School - Lynn Haven, FL
GPA:
Expected in
: General Studies
Gulf Coast State College - Panama City, FL
GPA:

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Resume Overview

School Attended

  • A. Crawford Mosley High School
  • Gulf Coast State College

Job Titles Held:

  • Assistant Community Manager
  • Lead Bank Teller
  • Patient Care Technician
  • Medical Receptionist

Degrees

  • High School Diploma
  • Some College (No Degree)

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