Assistant Community Manager Resume Example
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ASSISTANT COMMUNITY MANAGER
Professional Summary
Determined employee with over 4 years of leading highly effective and talented teams. Capable of remaining composed in all situations.Practiced at enhancing community support with forward-thinking strategies and skilled leadership over teams and resources. Well-organized, industrious and dedicated to boosting support to meet expanding requirements. Knowledgeable about organizing referrals, offering direct support and orchestrating effective outreach. Skilled at cultivating strong partnerships to advance organizational objectives. Client-focused Social Services experience with background in managing social work programs.
Skills
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Work History
Assistant Community Manager, 05/2019 to Current
J.F. Shea – Las Vegas , NV
J.F. Shea – Las Vegas , NV
- Worked with maintenance staff to complete timely repairs and enhancements.
- Optimized operational systems to maintain effective budgets and accurate documentation for permanent records.
- Worked with governing board to turn mandates into real-world policies and advance program objectives.
- Conferred with representatives of local governments to assess and meet community needs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Demonstrated in-depth knowledge of community rules and regulations.
Waitress, 07/2016 to 07/2019
Monarch Casino Black Hawk – Black Hawk , CO
Monarch Casino Black Hawk – Black Hawk , CO
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
- Supported management by helping resolving customer service and service related issues to maintain guest satisfaction
- Directed and managed banquet functions for 250 guest at an upscale property, including 3,000 square feet of meeting space.
- Assisted with various banquet food stations, set up and service to multiple dining areas.
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted unforgettable experiences to customers, successfully increasing referrals and walk-in business.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Managed event contracts, including estimates, event profiles and post-event summaries.
Medical Receptionist, 01/2017 to 01/2018
Optech – Ann Arbor , MI
Optech – Ann Arbor , MI
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Maintained current and accurate medical records for over 300 patients.
- Organizedpaperwork such as charts and reports for office and patient needs.
- Managed master calendar and scheduled appointments for 7 providers based on optimal patient loads and clinician availability.
- Enhanced office efficiency by handling 50+ callers per day.
- Completed skilled administrative work to support all office staff and operational requirements.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Responded to correspondence from insurance companies to verify patient's coverage.
Education
Bachelor of Science: Psychology, 05/2017
Prairie View A & M University - City, State
Prairie View A & M University - City, State
Volunteer Work
Live In Peace
- Assissted with handing out blankets and hygienic products to the homeless
- Signed up families who needed assistance with Thanksgiving and Christmas
- Kept count for kids in a free lunch program for Ravenswood city school district
- Followed up with the children and families for the free lunch program to get them food for their home when needed for Ravenswood City School District
- Handed out food during Thanksgiving to the homeless in Richmond, Ca.
- Assisted with Toy Drives for kids in need during Christmas by wrapping gifts and accepting toy donations from the community
Case Management Skills
- Worked as a paraprofessional for children who didn't know how to express themselves correctly
- Assisted the child and their family to find a common ground so that they would have a better relationship
- Was able to work under pressure during a crisis when the child started to have an outburst - calmed them down and was able to talk about what made them display themselves in that way
Hurricane Harvey
- Assisted churches with removing the walls and structures of homes that were damaged by the floods
- Distributed shirts, food, hygienic products and water
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Resume Overview
School Attended
- Prairie View A & M University
Job Titles Held:
- Assistant Community Manager
- Waitress
- Medical Receptionist
Degrees
- Bachelor of Science : Psychology , 05/2017
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