LiveCareer-Resume

assistant community manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Responsible and motivated student ready to re-enter and apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Strengths
  • Customer Relationship Management
  • MS Office
  • Database Administration
  • Leasing And Sales
  • OneSite/ RealPage Proficiency
  • Tax Credit/ LIHTC Management
  • Effective Customer Communication
  • Daily Operations Management
  • Tenant and Eviction Laws
  • Meticulous and Detail-Oriented
  • Research and Facts Collecting
  • Customer Support and Assistance
  • Critical Thinking
  • Organizational Skills
  • Friendly, Positive Attitude
  • Planning & Organizing
  • Data Management
  • Clerical Functions
  • Data Entry
  • Time Management
  • Medical Billing Processing
  • Attention to Detail
  • ICD-10 Coding
  • Compliance Verification
Experience
ASSISTANT COMMUNITY MANAGER, 02/2022 - Current
Kettler Silver Spring, MD,
  • Oversaw repairs and enhancements by working closely with maintenance staff.
  • Updated resident accounts with latest personal information and recent payments.
  • Drove facility growth and increased resident morale by planning special activities.
  • Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds.
  • Recommended property improvements based on detailed evaluations of current property conditions.
  • Conducted resident re-certification appointments and interviews monthly to update records appropriately and verify program eligibility.
  • Tracked and monitored office supply inventory to restock and purchase new items, including sourcing and selecting best price suppliers.
  • Facilitated and maintained compliance with federal housing re-certification regulations.
  • Drafted and composed correspondence to applicants and residents, including notifications determining residential eligibility.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
  • Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Mitigated regulatory risks by conducting pre- and post-rental unit inspections to determine applicable charges for damages and market readiness.
LEAD LEASING CONSULTANT, 02/2020 - 01/2022
Nusbaum City, STATE,
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Contacted and followed up with tenants on renewal notices.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Conducted background checks on applicants.
  • Received rent payments and tracked transactions in accounting software.
  • Checked rental eligibility by following company's verification process.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
NANNY / PERSONAL ASSISTANT / HOUSEKEEPER, 06/2020 - 01/2022
Private Family City, STATE,
  • Facilitated safe, caring and warm environment for children to stimulate development.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Regulated children's schedules to balance rest, learning and play.
  • Helped children discover enrichment activities to inspire imagination and creativity.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Dropped off and picked up children from school and extracurricular commitments.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Planned recreational activities to enhance physical development and explore stimulating exercises.
  • Met with parents to reflect on and plan for children's activities and development.
  • Documented and communicated daily reports outlining each child's daily activities.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Organized work projects around client's house.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Completed basic administrative work and managed household accounts.
CHIROPRACTIC ASSISTANT/FRONT DESK, 11/2013 - 10/2015
SCC City, STATE,
  • Built rapport with patients to promote trusting environment.
  • Adhered to confidentiality procedures regarding health and personal data to minimize data risk.
  • Greeted individuals upon entry to office, checking in patients for appointments.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Educated patients about chiropractic care to help achieve health goals.
  • Scheduled appointments for patients via phone and in person.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Acquainted patients with therapy procedures by explaining purpose and results of exercises.
  • Performed routine clinical tasks to support patients and doctors.
  • Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
  • Supported administrative staff by processing payments.
  • Assisted back office patient processes to reduce office wait times.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Handled general office duties to support administrative staff during peak hours.
Education and Training
Bachelor of Science: TECHNICAL MANAGEMENT (with Specialty in H.I.M.), Expected in 01/2024
-
DEVRY UNIVERSITY - CHARLOTTE, NC,
GPA:
Status -
  • WINTER, 2023 - Dean's List
  • AHIMA Student Member, 2022-
  • Mu Delta Mu (ΔΜΔ) Honor Society (pending)
  • 3.87 GPA

Relevant Coursework

  • Principals of Management
  • Project Management
  • Data Analysis with Spreadsheets
  • Quantitative Reasoning
  • Statistics
  • Finance
Certificate: Medical Coding And Billing, Expected in 10/2022
-
Devry University - Charlotte, NC,
GPA:
Status -
  • Certified Coding Associate (CCA) (pending, AHIMA accreditation)
  • 4.0 GPA
  • Top Ranked: Top 5%
  • AHIMA Student Member, 2022-
  • SPRING, SUMMER, FALL- 2022 - Dean's List
  • Completed Program, "With Honors"
  • Delta Mu Delta (ΔΜΔ) Honor Society (pending)

Relevant Coursework

  • ICD-10-CM, ICD-10-PCS, CPT
  • Pathopharmacology
  • Health Insurance And Reimbursement
  • International Classification Of Diseases,
  • Current Procedural Terminology
  • Coding Practicum
High School Diploma: , Expected in 06/2001
-
Piedmont High School - Monroe, NC,
GPA:
Status -

H.S. Senior (2000-2001)

  • Member of National Art Honor Society, 1998-2001
  • Member of Beta Club, 1997-2001
  • D-Fy-Ince Drug Free Initiative Member, 1997-2001
  • Office Assistant (2000-2001)
Certifications
AHIMA CCA (Certified Coding Associate) Exam and Certification Pending,

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Resume Overview

School Attended

  • DEVRY UNIVERSITY
  • Devry University
  • Piedmont High School

Job Titles Held:

  • ASSISTANT COMMUNITY MANAGER
  • LEAD LEASING CONSULTANT
  • NANNY / PERSONAL ASSISTANT / HOUSEKEEPER
  • CHIROPRACTIC ASSISTANT/FRONT DESK

Degrees

  • Bachelor of Science
  • Certificate
  • High School Diploma

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