Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Experienced professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Knowledgeable about payment collections, leasing and marketing. Motivated to learn, grow and excel in Property Management.
06/2020 to 03/2021Assistant Community ManagerSequoia | Fremont, CA,
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Collected rental payments from residents and kept meticulous records of delinquent accounts.
Collected, completed and processed lease applications.
Created and submitted weekly reports on leasing activities.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Assessed property every week, compiled information and wrote reports regarding findings for submission to Community Manager.
01/2018 to 10/2019Assistant Property Manager/Leasing SpecialistThe Del Monte Lodge | Ithaca, NY,
Assessed property every month, compiled information and wrote reports regarding findings for submission to Community Manager.
Established strong, professional relationships with Behavioral Heath Counselors, case managers and residents by promoting team collaboration and delivering exemplary service.
Toured property with prospective tenants and provided wealth of information in regards to its key features..
Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
Verified tenant incomes and other information before accepting lease applications, working closely with Union MIssion to maintain accuracy.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Collected monthly rent payments and other fees, always properly recoreded and tracked resident payments and information in Yardi.
05/2014 to 04/2018Assistant Community Manager/Floating Leasing ConsultantThe Liberty Group | City, STATE,
Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication.
Marketed property to local businesses through collateral, emails and phone calls.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Increased office organization by creating filing systems and managing confidential information carefully.
08/2010 to 08/2014Hotel Front Desk SupervisorHoward Johnson Inn And Suites | City, STATE,
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
Supported Front Desk Manager with effective correspondence management, document coordination and customer relations.
Ensured business records were accurate by consistently updating customer information.
Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Education
Expected in 12/2022Associate | Business Management & Marketing ManagementSavannah Technical College, Savannah, GAGPA:
Expected in 06/2012High school | Savannah High School, Savannah, GAGPA:
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School Attended
Savannah Technical College
Savannah High School
Job Titles Held:
Assistant Community Manager
Assistant Property Manager/Leasing Specialist
Assistant Community Manager/Floating Leasing Consultant
