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assistant business office manager resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

I am a committed, decorated, and outstanding woman of business. I take my work full on with all effort and I am an experienced volunteer/worker in many fields including child care, tutoring, cash handling, scheduling, caregiving, first aid, gardening, security, telecommunications, customer service, computer data entry, appointment scheduling, food preparation, etc. I am willing to learn more. I always put myself up to the challenge and if I need to take lead then I will because I have always been a go to for my peers and higher ups for correction control. Enthusiastic Assistant Business Office Manager coordinates daily operations for busy offices. Dedicated professional with positive attitude consistently meeting tight deadlines. Offering top-notch reporting, conflict resolution and multiple talents.

Skills
  • CRM and Office Management Software
  • Human Resources Management
  • Business Operations Management
  • Policy Management
  • Payroll Oversight
  • Performance Evaluations
  • Resource Planning
  • Records and Database Management
Experience
03/2020 to Current
Assistant Business Office Manager Covenant Care Hayward, CA,
  • Answered phones using multi-line system and transferred calls to appropriate parties.
  • Greeted visitors and patients pleasantly to instill warm and inviting atmosphere.
  • Maintained office cleanliness and organization to promote productivity and positive customer experience.
  • Processing nursing center billing and collect delinquent accounts.
  • Assisted business leaders with resolving conflicts among employees and improving associated policies.
  • Researched issues regarding billing and resolved problems to maintain customer satisfaction.
  • I have worked with nursing center Nursing Home Administrator, Payroll/Accounts Payable Coordinator, Admissions Director, Receptionists, nursing home Department Heads and support staff.
  • Shandin Hills uses Kronos, it is a centralized payroll system
  • Assists with MA applications, meeting with patients and/or guardians responsible to discuss finances and assists with finance paperwork upon patient arrival or pay change.
03/2018 to 03/2020
Caregiver/Personal Assistant Addus Homecare Corporation Pray, MT,
  • As a caregiver my responsibilities include helping with transportation, feeding, grooming, toiletries, dressing, house cleaning, food preparation, medication control, etc
  • I am looking forward to growing in this field of work being that I enjoy working with elderly and youth patients, it makes me feel good and in a positive way it's giving back to our community.
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Managed household inventory and maintenance schedules.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Made travel arrangements for employee trips and conferences.
  • Prepared payroll documents and maintained databases for financial offices.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.
  • Cared for family pets, feeding and walking animals several times per day.
02/2016 to 03/2017
Take-Out Server Erickson Living Naples, FL,
  • My responsibilities working at BJ's as a Takeout/Runner include outstanding customer service, food running, food correction, food packing, restocking, cleaning, intelligence, telecommunications, computer software, tip rations, station opening/closing, clearing tables, organization, problem solving skills, team orientation, beverage handling, etc.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Addressed complaints to kitchen staff and served replacement items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees on restaurant procedures and plating techniques.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
Education and Training
Expected in 06/2017 to to
High School Diploma:
Orangewood High School - Redlands, CA
GPA:
GPA: 3.8, Gifted Advanced Classes in Grade
Additional Information
  • AVID Honor Roll Award
  • 4 years Athletics Acknowledgment Awards in Soccer, Track, Volleyball, and Softball
  • Advanced Mathematics Awards
  • Performing Arts Achievements
  • Leadership Acknowledgment

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Resume Overview

School Attended

  • Orangewood High School

Job Titles Held:

  • Assistant Business Office Manager
  • Caregiver/Personal Assistant
  • Take-Out Server

Degrees

  • High School Diploma

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