Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Forward-thinking business office assistant proficient in hiring, developing and motivating employees. Well-versed in explaining benefits packages to assist employee comprehension and decision-making. Builds rapport at all levels and resolve issues quickly building towards a human resources management position.
Skills
Office management
Relationship Building
Regulatory Compliance
Team Leadership
Payroll and budgeting
Workflow planning
Payroll
Records management
Staff development and training
Scheduling
Data management
Benefits administration
Payroll coordination
Compensation and benefits
Company organization
Work History
12/2017 to CurrentAssistant Business Office ManagerAmericare Senior Living | Saint Louis, MO,
Delegated office staff to perform administrative duties and share workloads
Monitored supply and equipment handling to minimize loss, waste and fraud
Determined current trends to provide recommendations to management
Conducted on-boarding process to recruit, train and prepare new hire documentation for orientation
Processed weekly time cards to report employee's earnings for payroll disbursement
Maintained vendor files and entered invoices into accounting software
Contributed receiving data for financial lead for end-of-year accounting and internal audit processing
Prepared facility vouchers, expense transfers, and monthly financial reports
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
Coordinated corporate special events, team building programs and staff training opportunities
03/2017 to 08/2017Administrative AssistantWestgate Resorts | Yulee, FL,
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Developed and updated spreadsheets to track, analyze and report on department performance and process improvements.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Oversaw day-to-day processing of payroll for employees, including review of time-sheets and computing pay in accordance with FLSA.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
Monitored integrity of input into ADP.
Conducted periodic reconciliations of all accounts to ensure accuracy.
Monitored and tracked all employees' leave time.
Managed new employee orientation training process for more than 300 employees each year.
Maintained work structure by updating job requirements and job descriptions for all positions.
01/2014 to 03/2017Medical Front Office ReceptionistU.S. Physical Therapy | Memphis, TN,
Interacted and communicated easily with department personnel and public
Kept accurate log of all requests for medical information and records
Communicated effectively with staff, patients and insurance companies by email and telephone
Accurately pulled patient records for upcoming appointments and procedures
Maintained accuracy, completeness and security for medical records and health information
Reviewed charts and flagged incomplete or inaccurate information
Identified new methods to optimize medical records management
Completed clerical tasks such as filing, copying and distributing mail
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
04/2009 to 09/2013Unit SecretaryUnitypoint Health | Sioux City, IA,
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Completed and filed financial documentation for accounting purposes.
Maintained current and accurate medical records for over 50 or more patients daily.
Managed incoming calls and directed to appropriate department.
Organized paperwork such as charts and reports for office and patient needs.
Monitored inventory levels and advised management of need for replenishment.
Facilitated lab orders and medication administration.
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Carried out front office duties utilizing data entry skills in framework of medical database.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Expected in 05/2004High School Diploma | Canton High School, Canton, Texas, GPA:
Expected in Associate of Science | General StudiesTyler Junior College, Troup, TXGPA:
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