Assistant Bakery Manager Resume Example Lowes Foods

ASSISTANT BAKERY MANAGER

Summary

Hardworking Customer Service Representative with 5 years of experience working in customer service. Trained in project and time management with extensive knowledge of customer satisfaction and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Motivated in daily and future work assignments. Willing and eager to learn anything to help provide the best performance possible, with a history of picking up new roles quickly and efficiently.

Skills

Customer service
Quality Assurance
Time management
Documentation
Good listening skills

Training development aptitude
Quick learner
Data Entry
Organization

Experience

Lowes Foods Asheboro, NCAssistant Bakery Manager01/2017 to 04/2018

Became Assistant Bakery Manager after being with company for only 4 months.
Assisted customers with locating and choosing merchandise in any store department.
Trained team members in successful strategies to meet operational and sales targets.
Attention to detail, providing excellent guest service, stocking and pulling the product on floor.
Baking the products, making sure it's up to quality, and setting out the product for next shift.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Complete paperwork for daily and weekly numbers for the bakery department, printing invoices, and providing quality checks.
Submitted reports to senior management to aid in business decision-making and planning.
Assisted bakery manager with coordinating product ordering, receiving and stocking.
Assessed inventory levels and reordered pantry items to keep adequate stock on hand.

Darryl's Wood Fired GrillGreensboro, NCServer03/2015 to 05/2016

Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings

Dominos Pizza Inc.Greensboro , NCPizza Maker01/2014 to 03/2016

Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Answered guest questions, delivering most accurate and updated information available.
Kept stations stocked and ready for use to maximize productivity.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products.
Organized food preparation stations and replenished supplies regularly.
Stocked freezers and refrigerators 3 times per week to maintain adequate supply of ingredients and products.

Hardee'sRamseur, NCCrew Member02/2014 to 03/2015

Successfully communicated with all team members to navigate job duties and complete daily tasks.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Promoted customer loyalty by efficiently handling food and service complaints.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Performed shift change tasks each day to keep store efficient and neat.
Checked completed orders for accuracy and bagged meals for easy carrying.
Processed payments and counted change to complete transactions.
Maintained clean, sanitized and well-organized food preparation zones.
Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Handled front of store serving drive-thru and lobby customers alone for up to 4 hours at one time.

Education and Training

GED2018Randolph Community College, Asheboro, NC

Resume Overview

Companies Worked For:

Lowes Foods
Darryl's Wood Fired Grill
Dominos Pizza Inc.
Hardee's

School Attended

Randolph Community College

Job Titles Held:

Assistant Bakery Manager
Server
Pizza Maker
Crew Member

Degrees

GED 2018

Assistant Bakery Manager Resume Example

Resume Score: 80%

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