Assistant Bakery Manager Resume Example Nothing Bundt Cakes

ASSISTANT BAKERY MANAGER

Summary

Dedicated and hardworking individual with 15+ years of experience in customer service able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.

Skills

Store growth planning
Customer outreach
Creating marketing plans
Leadership development
Driving business growth
Supervision
Problem Resolution

Eligibility Verification
Stock Rotation
Customer Service
Team Management
Team Building
Inventory Management
Scheduling

Experience

Assistant Bakery Manager|Nothing Bundt Cakes - San Diego, CA|12/2015 - Current

Assisted bakery manager with coordinating product ordering, receiving and stocking.
Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
Helped with bakery accounting, including entering invoices and administering payroll.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Planned and updated work schedules for optimal coverage of expected business needs.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Achieved sales goals and business objectives by motivating staff and promoting service.
Delegated tasks to employees based upon individual strengths and experience in [Area of expertise].
Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Hired, trained, supervised and motivated team of 20+ retail professionals to provide knowledgeable and fast service to every guest.
Collaborated with all company departments to ensure cohesive branding and strategic product placement.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Organized and updated schedules to optimize coverage for expected customer demands.

Manager|Variant Accessories - San Diego, CA|12/2014 - 12/2015

Executed new training initiative to improve skills and develop leaders from within.
Managed day-to-day operations, including supervision and assignment delegation for 6+-member team.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Led employee performance reviews and discussed improvement strategies with each team member.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Maintained open and professional team relationships to quickly identify and resolve issues.
Greeted and assisted all customers daily in high-traffic retailer.
Improved and assessed process functionality to eliminate downtime and boost productivity.

Cashier|Walmart - Oceanside, CA|08/2011 - 11/2014

Processed returned items in accordance with store policy.
Helped customers find specific products, answering questions and offering advice.
Provided assistance with purchases, locating items and signing up for rewards programs.
Drove sales and add-on purchases by promoting specific item options to customers.
Properly verified customer identification for alcohol or tobacco purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Welcomed customers, offering assistance to help find necessary store items.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed customer payments quickly and returned exact change and receipts.
Assisted customers with account updates, new service additions and promotional offers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.

Education and Training

Miracosta College|Oceanside, CASome College (No Degree): Criminal Justice

Vista High School||Vista, CA|06/2007High School Diploma

Resume Overview

Companies Worked For:

Nothing Bundt Cakes
Variant Accessories
Walmart

School Attended

Miracosta College
Vista High School

Job Titles Held:

Assistant Bakery Manager
Manager
Cashier

Degrees

Some College (No Degree) : Criminal Justice
High School Diploma

Assistant Bakery Manager Resume Example

Resume Score: 80%

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