Assistant Bakery Manager Resume Example Ingles Markets

ASSISTANT BAKERY MANAGER

Professional Summary

Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Enthusiastic assistant manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel Service-oriented Assistant Bakery Manger with 18 years in grocery and natural foods stores. Extensive experience in hiring and training staff, scheduling, cost management, loss prevention and safety compliance.

Skills

Cake decorating
Excellent customer service skills
Management
Self motivated
Employee training

Food assembly
Work site preparation
Order taking
Team leadership

Work History

Assistant Bakery Manager, 06/2002 to Current
Ingles Markets – Spruce Pine, NC

Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Managed inventory, labor, expenses and other operational processes.
Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Established and maintained positive vendor relationships.
Iced and airbrushed cakes and other pastries for customized orders.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Recruited, hired and trained staff of efficient, hardworking associates.
Mixed dough, scaled breads and cakes, fried doughnuts and performed all baking duties.
Replenished and rotated food items, following correct food cooling and storage procedures.
Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
Served [Number] bakery customers daily with professional and effective customer service.
Cleaned and maintained kitchen equipment and oven.
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Received incoming calls and messages and addressed or triaged phone requests.

Davis Farms, 01/1994 to 01/2005
Harold Davis – Burnsville, NC

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Educated customers on promotions to enhance sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Tended to crops, which included fruit trees, vegetable plants, medicinal plants and herbs.
Removed rocks and other obstacles and prepared soil for planting.

In Home Aide, 09/1998 to 10/2003
High Country Home Care – Newland, NC

Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Developed rapport to create safe and trusting environment for care.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Provided mobility assistance such as walking and regular exercising.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Ensured safety and well-being of each patient in alignment with care plan.
Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Dietary Cook, 05/1989 to 05/1994
Brian Center – Spruce Pine, NC

Prepared food for special parties and groups, including [Type] and [Type].
Followed standard recipes, menus and apportions according to established standards.
Provided nourishing and health-conscious food to customers under sanitary conditions.
Served [Number] nutritious meals daily to students in [Type] school.
Cooked meals according to administrative policies, health code regulations and food service standards.
Prepared and served over [Number] nutritious meals each day.
Updated daily logs, checked in deliveries and submitted weekly reports.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.
Kept cases and shelves clean and well stocked.
Ensured compliance with relevant regulatory employment rules and standards.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Decorated cakes, cupcakes, cookies and special occasion trays.
Maintained stockroom and warehouse.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Maintain clean, neat and properly stocked check stand area.
Supervised, trained and developed team members in accordance with company policies and procedures.
Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Education

Burnsville Elementry - Burnsville, NC

Cane River Middle School - Burnsville, NC

Mountain Heritage High School - Burnsville, NC

GEDMayland Community College - Spruce Pine, NC

Resume Overview

Companies Worked For:

Ingles Markets
Harold Davis
High Country Home Care
Brian Center

School Attended

Burnsville Elementry
Cane River Middle School
Mountain Heritage High School
Mayland Community College

Job Titles Held:

Assistant Bakery Manager
Davis Farms
In Home Aide
Dietary Cook

Degrees

Assistant Bakery Manager Resume Example

Resume Score: 80%

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