asset protection investigator resume example with 4+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
I am skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
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Experience
Asset Protection Investigator, 01/2023 - Current
Rite Aid – Bridgewater, NJ
Rite Aid – Bridgewater, NJ
- Ascertained, investigated and alleviated internal and external theft and fraud.
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Performed audits of safety procedures, business offices and CCTV systems.
- Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
- Calculated response to detected theft attempts on basis of behavior of suspected perpetrator.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Barista, 09/2022 - 01/2023
Vail Resorts – Jackson, NH
Vail Resorts – Jackson, NH
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collected payments and provided accurate change.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Memorized official and off-menu coffee and tea preparations.
- Supported highest standards of conduct and service to support company reputation.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Stocked customer service stations with paper products or beverage preparation items.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Prepared and served hot or cold beverages.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Utilized POS system to receive and process customer payments.
- Described menu items to customers and suggested appealing products.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Retail Sales Associate, 09/2021 - 06/2022
Rent-A-Center Inc. – Morristown, TN
Rent-A-Center Inc. – Morristown, TN
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Cross-sold products to boost overall sales purchases.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
Title 1 Paraprofessional, 08/2018 - 08/2021
Vertex Education – Maricopa, AZ
Vertex Education – Maricopa, AZ
- Delivered instruction individually or in small groups with support from instructor.
- Leveraged evidence-based techniques to foster academic progress, social inclusion and critical thinking.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Communicated affirmatively and promoted positive attitudes with every student.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Managed class of special education students in absence of lead teacher.
- Advised instructor on student behavior or issues requiring immediate attention.
- Supervised test taking and graded papers.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Observed student performance and recorded academic and attendance.
- Attended in-services, workshops and seminars.
- Monitored computer usage and assisted students with hardware and software issues.
Education and Training
High School Diploma: , Expected in 03/2017
Widefield High School - Colorado Springs, CO
Widefield High School - Colorado Springs, CO
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Resume Overview
School Attended
- Widefield High School
Job Titles Held:
- Asset Protection Investigator
- Barista
- Retail Sales Associate
- Title 1 Paraprofessional
Degrees
- High School Diploma
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