Asset Protection Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Resourceful loss prevention officer and security management professional with over 11 years of experience maintaining secure environments while providing effective security presence and visible deterrent to crime. Personable leader with ability to monitor rule infractions, detect suspicious activities and minimize threats. Forward-thinking emergency response specialist. Remains calm during stressful situations. I was the number one Asset Protection associate in our market for approximately 10 consecutive years, and number 4 in the state of North Carolina. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

  • Physical detention of suspects
  • Risk management
  • Loss prevention background
  • Report writing abilities
  • CCTV tracking
  • Investigation and interrogation
  • CCTV Systems
  • Computer skills
  • Conflict resolution
  • Microsoft Office
  • Friendly, positive attitude
  • Clerical
  • Planning
  • Troubleshooting
  • Decision-making
  • Employee supervision and motivation
  • Store opening and closing procedures
  • Store operations oversight
  • Shift checklists
  • MS Office proficient
  • Accurate cash handling
  • Outstanding communication skills
  • Retail inventory management
  • Employee training
  • Team-oriented
  • Sales professional
  • Reliable
  • Staff training and development
  • Profit and loss accountability
  • Customer retention
  • Supervision and training
  • Recruiting and hiring
  • Sound judgment
  • Performance improvements
Asset Protection Associate, 09/2009 to Current
CarvanaCharlottesville, IN,
  • Participated in securing program special projects to aid division with better practice delivery.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Researched and closed over 2,000 cases involving shoplifters.
  • Implemented customer and associate safety protocol to prevent accidents/incidents.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Implemented customer and associate safety protocol to prevent [Type] issues.
  • Maintained store compliance with physical security schematics to protect assets.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Partnered with store managers on basis to conduct loss investigations.
  • Built cross-functional relationships with business partners to reduce losses.
  • Noted and followed up on any unusual behavior.
  • Identified and resolved [Number] [Type] crime cases in partnership with local law enforcement agencies.
  • Identified potential shoplifters and alerted management.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Maintained safety and security of premises, visitors and employees.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Controlled reduction of loss inventory by protecting company assets.
Spinning Machine Operator, 09/2004 to 03/2007
Guess?, Inc.Grand Prairie, TX,
  • Selected proper cutting tools, calculating parameters to manufacture components and parts.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Completed product assembly according to standardized procedures.
  • Set up and operated production equipment according to daily work orders and safety procedures.
Store Manager, 06/1999 to 01/2004
Pantry Inc.City, STATE,
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Oversaw POS operations and cash management to reduce errors.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
Education and Training
High School Diploma: , Expected in 02/1995
Western Harnett High School - Lillington, NC

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Resume Overview

School Attended
  • Western Harnett High School
Job Titles Held:
  • Asset Protection Associate
  • Spinning Machine Operator
  • Store Manager
  • High School Diploma

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