LiveCareer-Resume

asset protection associate resume example with 13 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

A highly effective occupational health and safety professional with a genuine concern for people. Passionate about contributing to a positive associate experience through a preventative approach to injury reduction and environmental compliance while I leverage internal partnerships to influence associates and leaders to achieve goals

Skills
  • Internal Rate of Return (IRR)
  • Risk Management
  • Report Writing Abilities
  • Loss Prevention Background
  • CCTV Tracking
  • Department Reviews
  • Ground Patrol
  • Incident Reporting
  • CCTV Monitoring
  • Customer Service
  • Team Player
  • First Aid Training
  • CPR Certified
  • Microsoft Office
  • Report Writing
  • Knowledge of Body Language
  • Team Training
  • Data Entry
  • Team Leadership
  • Coaching and Mentoring
  • Adaptable and Flexible
  • Theft Prevention
  • Fire Department Communication
  • Attentive and Observant
Education and Training
A.B Miller High School Fontana, CA, Expected in 06/2005 High School Diploma : - GPA :
Experience
Stockx - Asset Protection Associate
Douglasville, GA, 07/2021 - Current
  • Built cross-functional relationships with business partners to reduce losses.
  • Increased apprehensions by [Number]% and apprehension dollars by [Number]% by motivating and coaching direct reports for optimum productivity and performance.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Identified and recovered $[Amount] in overcharged workers' compensation claims by analyzing tracking system data.
  • Identified potential shoplifters and alerted management.
  • Partnered with store managers on basis to conduct loss investigations.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Maintained store compliance with physical security schematics to protect assets.
  • Participated in securing program special projects to aid division with better practice delivery.
  • Identified and resolved [Number] [Type] crime cases in partnership with local law enforcement agencies.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Reduced district-wide shrink by $[Number] in [Timeframe].
  • Increased case resolution by [Number]% across [Number] [Timeframe].
  • Controlled reduction of loss inventory by protecting company assets.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Reduced annual district expenses by $[Number] through [Action].
  • Maintained safety and security of premises, visitors and employees.
  • Researched and closed [Number] cases involving [Type] crime.
  • Implemented customer and associate safety protocol to prevent [Type] issues.
  • Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Secures and safeguards the Facility and surrounding areas by observing and communicating suspicious activity, assisting with investigations, maintaining paperwork, logs and other required documentation, and appropriately executing emergency response procedures

Stockx - Asset Protection Associate
Bay Area, CA, 06/2018 - 07/2021
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Increased case resolution by [Number]% across [Number] [Timeframe].
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Built cross-functional relationships with business partners to reduce losses.
  • Reduced annual district expenses by $[Number] through [Action].
  • Implemented customer and associate safety protocol to prevent [Type] issues.
  • Maintained safety and security of premises, visitors and employees.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Identified and resolved [Number] [Type] crime cases in partnership with local law enforcement agencies.
  • Participated in securing program special projects to aid division with better practice delivery.
  • Identified and recovered $[Amount] in overcharged workers' compensation claims by analyzing tracking system data.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Identified potential shoplifters and alerted management.
  • Partnered with store managers on basis to conduct loss investigations.
  • Controlled reduction of loss inventory by protecting company assets.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Reduced district-wide shrink by $[Number] in [Timeframe].
  • Maintained store compliance with physical security schematics to protect assets.
  • Researched and closed [Number] cases involving [Type] crime.
  • Increased apprehensions by [Number]% and apprehension dollars by [Number]% by motivating and coaching direct reports for optimum productivity and performance.
Walmart - Stocker/Cashier/Department Manager
City, STATE, 11/2008 - 04/2017
  • Assist Department Manager in all aspects of the operation and supervision of the Department.
  • Provide customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the department
  • Product ordering, quality, presentation, merchandising, organization, pricing, stocking, shelf allocation, staffing, training, turnover and morale.
  • Connect with the customer; present solutions; closing the sale and create a customer for life.
  • Assure that all Company and Department policies and procedures are adhered to at all times.
  • Perform job functions of other Department personnel in their absence and/or in addition to.
  • Perform the management functions of the Department.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Used suggestive selling techniques to promote add-on sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed refunds for worn, damaged and broken merchandise.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Collected payments and provided accurate change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Processed sales transactions to prevent long customer wait times.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operate various store computer systems.

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Resume Overview

School Attended

  • A.B Miller High School

Job Titles Held:

  • Asset Protection Associate
  • Asset Protection Associate
  • Stocker/Cashier/Department Manager

Degrees

  • High School Diploma

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