- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
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Talented Asset Protection Associate highly effective at completing facility patrols, checking belongings and maintaining visible presence in store. Well-coordinated and highly trained professional with knowledge of defensive tactics and excellent conflict management skills. Bringing 2 years' experience in the field and looking for permanent role with room for advancement.
- Risk management
- Wealth management
- Loss prevention background
- Investigation and interrogation
- CCTV Systems
- Multitasking
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- Troubleshooting
- Time management
- Organization
- Analytical
- Flexible
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Asset Protection Associate, 08/2019 to Current
Legacy – Kansas City, KS,
- Maintained safety and security of premises, visitors and employees.
- Produced well-written reports detailing shoplifting and attempted theft.
- Reviewed CCTV footage to obtain evidence of theft.
- Controlled reduction of loss inventory by protecting company assets.
- Identified potential shoplifters and alerted management.
- Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
- Partnered with store managers on basis to conduct loss investigations.
- Maintained store compliance with physical security schematics to protect assets.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Researched and closed 130 cases involving shoplifting.
Fresh Produce Associate, 03/2019 to 08/2019
Midfirst Bank – Bixby, OK,
- Followed all food safety and health code standards.
- Monitored work environment to maintain safety, cleanliness and organization.
- Disposed of expired and overripe items to eliminate health risks.
- Assisted customers with product, promotion and policy information.
- Updated signage to reflect current pricing and promote target merchandise.
- Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
- Notified supervisor of spills for quick clean-up and remediation.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Replenished inventory with focus on addressing customer needs.
- Operated pallet jacks in accordance with established safety requirements.
Claims Associate, 01/2019 to 08/2019
Caraluzzi's Markets – Bethel, CT,
- Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
- Monitored reports to identify claims issues and worked with adjusters to resolve problems.
- Managed asset recoveries for claims, including salvage and subrogation.
Deli Associate, 11/2017 to 12/2018
Legacy Marketing Partners – Usa ● West Covina, CA,
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Documented and entered special orders for event catering and party trays.
Service Technician, 04/2016 to 11/2017
Weed Man Lawn Care – City, STATE,
- Traveled to a customer's home on pre-set appointment using company vehicle.
- Completed yearly maintenance visits, including examining previously completed work.
- Engaged with customers to deliver outstanding customer services and secure repeat business.
- Conducted reactive service appointments to diagnose and fix problems.
- Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
- Facilitated new team member training on service processes to increase productivity.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Cleaned and lubricated machinery according to preventive maintenance schedules.
- Filled out work orders, repair logs, and maintenance plans to document work completed.
Door to Door Sales Representitive, 11/2015 to 11/2017
Weed Man Lawn Care – City, STATE,
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Listened to customers to understand needs and put together optimal solutions.
- Sold lawn care products door-to-door in residential neighborhoods using persuasive marketing and sales tactics.
BBA: Business, Expected in
Southern New Hampshire University - Hooksett, NH
GPA:
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