Talented Asset Protection Associate highly effective at completing facility patrols, checking belongings and maintaining visible presence in store. Well-coordinated and highly trained professional with knowledge of defensive tactics and excellent conflict management skills. Bringing 2 years' experience in the field and looking for permanent role with room for advancement.
Skills
Risk management
Wealth management
Loss prevention background
Investigation and interrogation
CCTV Systems
Multitasking
Troubleshooting
Time management
Organization
Analytical
Flexible
Experience
Asset Protection Associate, 08/2019 to Current Legacy – Kansas City, KS,
Maintained safety and security of premises, visitors and employees.
Produced well-written reports detailing shoplifting and attempted theft.
Reviewed CCTV footage to obtain evidence of theft.
Controlled reduction of loss inventory by protecting company assets.
Identified potential shoplifters and alerted management.
Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
Detained shoplifters and contacted local law enforcement for immediate assistance.
Partnered with store managers on basis to conduct loss investigations.
Maintained store compliance with physical security schematics to protect assets.
Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
Planned, organized and scheduled strategy collaboration with other asset protection specialists.
Researched and closed 130 cases involving shoplifting.
Fresh Produce Associate, 03/2019 to 08/2019 Midfirst Bank – Bixby, OK,
Followed all food safety and health code standards.
Monitored work environment to maintain safety, cleanliness and organization.
Disposed of expired and overripe items to eliminate health risks.
Assisted customers with product, promotion and policy information.
Updated signage to reflect current pricing and promote target merchandise.
Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
Notified supervisor of spills for quick clean-up and remediation.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Demonstrated great teamwork skills with staff members involved in production and transport.
Replenished inventory with focus on addressing customer needs.
Operated pallet jacks in accordance with established safety requirements.
Claims Associate, 01/2019 to 08/2019 Caraluzzi's Markets – Bethel, CT,
Supported efficient handling of complex claims and followed up on open, denied or suspended claims to complete required line items.
Monitored reports to identify claims issues and worked with adjusters to resolve problems.
Managed asset recoveries for claims, including salvage and subrogation.
Deli Associate, 11/2017 to 12/2018 Legacy Marketing Partners – Usa ● West Covina, CA,
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Cross-trained in other kitchen positions to support team and meet customer needs.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Created aesthetically pleasing food arrangements for special orders and party trays.
Documented and entered special orders for event catering and party trays.
Service Technician, 04/2016 to 11/2017 Weed Man Lawn Care – City, STATE,
Traveled to a customer's home on pre-set appointment using company vehicle.
Completed yearly maintenance visits, including examining previously completed work.
Engaged with customers to deliver outstanding customer services and secure repeat business.
Conducted reactive service appointments to diagnose and fix problems.
Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
Facilitated new team member training on service processes to increase productivity.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Completed scheduled appointments on time to drive quality service.
Cleaned and lubricated machinery according to preventive maintenance schedules.
Filled out work orders, repair logs, and maintenance plans to document work completed.
Door to Door Sales Representitive, 11/2015 to 11/2017 Weed Man Lawn Care – City, STATE,
Assessed customer needs through detailed questioning and presented products to fill those requirements.
Listened to customers to understand needs and put together optimal solutions.
Sold lawn care products door-to-door in residential neighborhoods using persuasive marketing and sales tactics.
Education and Training
BBA: Business, Expected in Southern New Hampshire University - Hooksett, NH GPA:
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