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Asset Protection Associate Resume Example

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ASSET PROTECTION ASSOCIATE
Summary
Accomplished and energetic Asset Protection Associate with a solid history of achievement in Loss Prevention. Motivated leader with strong organizational and prioritization abilities.Areas of expertise include decision making and problem solving; ability to plan, organize and prioritize work; and the ability to work in a team structure.
Highlights
  • Law and Government
  • Critical Thinking
  • Reading Comprehension
  • Personnel and Human Resources
  • Persuasion
  • Time Management
  • Coordination
  • Judgement and Decision Making
Experience
Asset Protection Associate
November 2014 to Current Wal-Mart － Colorado Springs, CO
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Prepare and mail checks.
  • Apprehend shoplifters in accordance with guidelines.
  • Conduct store audits to identify problem areas or procedural deficiencies.
  • Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
  • Identify and report safety concerns to maintain a safe shopping and working environment.
  • Implement or monitor processes to reduce property or financial losses.
  • Inspect buildings, equipment, or access points to determine security risks.
  • Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
  • Prepare written reports on investigations.
  • Train establishment personnel in loss prevention activities.
  • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
  • Collaborate with law enforcement agencies to report or investigate crimes.
  • Conduct employee background investigations and review reports with operational or human resources managers.
  • Identify and report merchandise or stock shortages.
  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Maintain documentation or reports on security-related incidents or investigations.
  • Recommend methods to reduce potential financial fraud losses.
  • Recommend new or improved processes or equipment to reduce risk exposure.
  • Testify in civil or criminal court proceedings.
Loss Prevention Associate
April 2011 to January 2014 Army and Air Force Exchange Services － Honolulu, HI
  • Apprehend suspects and release them to law enforcement authorities or security personnel.
  • Count cash and review transactions, sales checks, or register tapes to verify amounts or to identify shortages.
  • Warn troublemakers causing problems on establishment premises and eject them from premises when necessary.
  • Monitor industrial or commercial properties to enforce conformance to establishment rules and to protect people or property.
  • Expose fraudulent insurance claims or stolen funds.
  • Perform undercover operations, such as evaluating the performance or honesty of employees by posing as customers or employees.
  • Observe and document activities of individuals to detect unlawful acts or to obtain evidence for cases, using binoculars and still or video cameras.
  • Testify at hearings or court trials to present evidence.
  • Conduct background investigations of individuals, such as pre-employment checks, to obtain information about an individual's character, financial status or personal history.
  • Obtain and analyze information on suspects, crimes, or disturbances to solve cases, to identify criminal activity, or to gather information for court cases.
  • Search computer databases, credit reports, public records, tax or legal filings, or other resources to locate persons or to compile information for investigations.
  • Write reports or case summaries to document investigations.
  • Identify potential for loss and develop strategies to eliminate it.
  • Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
  • Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Coordinate theft and fraud investigations involving career criminals or organized group activities.
  • Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
  • Verify correct use and maintenance of physical security systems, such as closed- circuit television, merchandise tags, and burglar alarms.
  • Recommend improvements in loss prevention programs, staffing, scheduling, or training.
  • Visit stores to ensure compliance with company policies and procedures.
  • Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
Loss Prevention Associate
August 2008 to May 2009 Army and Air Force Exchange Services － Honolulu, HI
  • Apprehend suspects and release them to law enforcement authorities or security.
  • personnel.
  • Count cash and review transactions, sales checks, or register tapes to verify amounts or to identify shortages.
  • Warn troublemakers causing problems on establishment premises and eject them from premises when necessary.
  • Expose fraudulent insurance claims or stolen funds.
  • Confer with establishment officials, security departments, police, or postal officials to identify problems, provide information, or receive instructions.
  • Perform undercover operations, such as evaluating the performance or honesty of employees by posing as customers or employees.
  • Investigate companies' financial standings or locate funds stolen by embezzlers, using accounting skills.
  • Alert appropriate personnel to suspects' locations.
  • Observe and document activities of individuals to detect unlawful acts or to obtain evidence for cases, using binoculars and still or video cameras.
  • Search computer databases, credit reports, public records, tax or legal filings, or other resources to locate persons or to compile information for investigations.
  • Write reports or case summaries to document investigations.
  • Conduct safety training or education programs and demonstrate the use of safety.
  • equipment.
  • Maintain or update emergency response plans or procedures.
Electronics Sales Associate
July 2007 to August 2008 Army and Air Force Exchange Services － Honolulu, HI
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Greet customers and ascertain what each customer wants or needs.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Prepare merchandise for purchase or rental.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Clean shelves, counters, and tables.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Education
High School Diploma : Jun 2000 West Branch － Morrisdale, PA
Skills
Accounting, cash registers, contracts, make copies, credit, critical thinking, databases, database management, decision making, fax machines, financial, forms, funds, government, human resources, inspect, insurance, maintain inventory, law enforcement, law, legal, loss prevention, loss-prevention, access, mail, money, office equipment, personnel, persuasion, phone systems, copiers, cameras, police, policies, processes, reading, maintain records, maintain documentation, repairs, retail, risk management, safety, sales, scheduling, staffing, tables, tax, telephone, television, time management, video, word processing.
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Resume Overview

Companies Worked For:

  • Wal-Mart
  • Army and Air Force Exchange Services

School Attended

  • West Branch

Job Titles Held:

  • Asset Protection Associate
  • Loss Prevention Associate
  • Electronics Sales Associate

Degrees

  • High School Diploma : Jun 2000

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