Asset Protection Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Talented senior leader highly effective at enabling operational improvements by successfully overseeing and steering executive management team and business direction. Expertise includes effective judgment and listening skills as well as in-depth grasp of industry operations. Proven track record of success in raising capital, generating business, and maximizing margins. Proficient at detaining shoplifters and employees with minimal altercations. Familiar with collaborating with local law enforcement agencies to provide evidence of theft or criminal activity and assist with investigations at retail businesses. Adaptable skilled in investigation and loss prevention demonstrated over 5 years of industry experience. Advanced knowledge of criminal and civil law with history of building and maintaining productive partnerships with law enforcement specialists.

  • Labor relations
  • Territory and account oversight
  • Strategic project planning
  • Merchandising
  • Profit and loss analysis
  • Design coordination
  • Quality management systems
  • Program creation and implementation
  • Cost reduction
  • Customer relations
  • Cash flow optimization
  • Sales leadership
  • Hiring and staffing
  • Life cycle project management
  • Staff training and development
  • Talent development
  • Recruiting and hiring
  • Strategic planning
  • Employee development
11/2015 to 11/2020
Asset Protection Associate Sears Inglewood, CA,
  • Partnered with store managers on basis to conduct loss investigations.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Built cross-functional relationships with business partners to reduce losses.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Controlled reduction of loss inventory by protecting company assets.
  • Noted unusual behavior in logs and contacted owners immediately regarding health-related issues.
  • Implemented customer and associate safety protocol to prevent Slip, trip, or fall issues.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Identified potential shoplifters and alerted management.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Identified and recovered thousands in overcharged workers' compensation claims by analyzing tracking system data.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Increased apprehensions by 100% and apprehension dollars by thousands by motivating and coaching direct reports for optimum productivity and performance.
  • Participated in securing program special projects to aid division with better practice delivery.
  • Maintained store compliance with physical security schematics to protect assets.
  • Researched and closed over 3000 cases involving shoplifting crime.
  • Reduced district-wide shrink by 4.0% in a year.
  • Maintained safety and security of premises, visitors and employees.
01/2015 to 12/2015
Owner/Operator Lineage Logistics Mansfield, TX,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Reduced average cleaning time per room by implementing fewest steps system.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
08/2013 to 10/2014
Nutrition Services Assistant Bradford Manor Bradford, PA,
  • Checked and updated diet orders via computer database.
  • Minimized spoilage risks by rotating stock according to first-in-first-out processes.
  • Helped kitchen staff by preparing items such as salads and desserts in advance.
  • Assembled prepared food on trays for patients with regular and modified diets.
  • Collaborated with registered dietitian and other members of healthcare team in providing medical nutrition therapy.
  • Collected dishes, loaded dishwasher and unloaded after completed cycles to keep clean dishes on-hand.
Education and Training
Expected in 07/2015
Bachelor of Science: Health Administration
University of Phoenix - Chattanooga, TN,

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Resume Overview

School Attended
  • University of Phoenix
Job Titles Held:
  • Asset Protection Associate
  • Owner/Operator
  • Nutrition Services Assistant
  • Bachelor of Science

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