Asset Protection Associate Resume Example
Astute individual multilingual in [Spansih&English] and offering [Number] years of experience aviation. Capable of working in extreme weather conditions and dedicated to safety measures and procedures.
Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills.
Committed to proper handling of food items and adherence to health and safety guidelines. Excellent balance, stamina and social skills. Desire to take on new position with [Californias Great America] offering opportunity to enhance business operations.
Motivated [Sekf Checkout Host] delivering positive experiences to guests of all ages. Adept at safely managing ride operations. Customer service-driven and considered punctual, reliable employee.
Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flightline conditions and ready to shift focus when needed to meet departure schedules. Known for team attitude and dedication to task completion.
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Bay Area , CAStockx/Aug 2019 to Jan 2020
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Maintained safety and security of premises, visitors and employees.
- Reached out to local law enforcement and detained shoplifters.
- Produced well-written reports detailing shoplifting and attempted theft.
- Increased apprehensions by [Number]% and apprehension dollars by [Number]% by motivating and coaching direct reports for optimum productivity and performance.
- Reviewed CCTV footage to obtain evidence of theft.
- Noted and followed up on any unusual behavior.
- Controlled reduction of loss inventory by protecting company assets.
- Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
- Partnered with store managers on basis to conduct loss investigations.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Maintained store compliance with physical security schematics to protect assets.
Bel Air , MDSprouts Farmers Market/Jan 2018 to Oct 2019
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Collected merchandise from store and searched back-end locations for customer purchases.
- Restocked [Location] with silverware, straws, napkins and condiments.
- Distributed new merchandise efficiently to different departments.
- Answered phone calls to assist customers with questions and [Type] orders.
- Set up catering for up to [Number] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
- Worked closely with front-end staff to assist customers.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Processed returned items in accordance with store policy.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Stayed up to date on current item discounts to support promotions.
- Helped customers find specific products, answering questions and offering advice.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Properly verified customer identification for alcohol or tobacco purchases.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Oklahoma City , OKSix Flags, Inc./Jan 2015 to May 2019
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Checked seatbelts of all riders to maximize safety and manage risk.
- Addressed [Type] issues to patron satisfaction, escalating more critical problems to management.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Provided physical assistance to visitors getting onto and off of rides.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Interacted with [Number] guests per day with friendly, patient manner to deliver positive, fun experience.
- Checked, handled, assembled and removed furnishings in passenger cabin to keep areas thoroughly cleaned and all debris removed.
- Provided end-of-month audits of the resort to upper management as required.
- Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
- Enforced lost and found procedures whenever missing items were located.
- Maximized occupancy rates through [Sales initiative].
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Resume Overview
School Attended
- Penn Foster High School
Job Titles Held:
- Asset Protection Associate
- Self Checkout Host
- Ride Operator
Degrees
- High School Diploma
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