- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations in calm and professional manner.
- Department reviews
- CCTV tracking
- Report writing abilities
- Loss prevention background
- Investigation and interrogation
- CCTV Systems
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- Process improvement
- Customer service
- Inventory management
- Team building
- Security systems
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Asset Protection Associate, 10/2018 to Current
Stockx – West Caldwell, NJ,
- Implemented customer and associate safety protocol to prevent accidents and store shrink issues.
- Completed patrols of store aisles to provide visible deterrent and check for criminal activity
- Increased apprehensions by 90% and apprehension dollars by 95% by motivating and coaching direct reports for optimum productivity and performance.
- Reviewed CCTV footage to obtain evidence of theft.
- Researched and closed 500 cases involving shoplifting crime. both internal and external
- Noted and followed up on any unusual behavior.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Identified potential shoplifters and apprehended them.
- Maintained store compliance with physical security schematics to protect assets.
- Participated in securing program special projects to aid division with better practice delivery.
- Built cross-functional relationships with business partners to reduce losses.
- Maintained safety and security of premises, visitors and employees.
- Partnered with store managers on basis to conduct loss investigations.
- Produced well-written reports detailing shoplifting and attempted theft.
Delivery Truck Driver, 03/2018 to 10/2018
Rogers Group Inc – Greenbrier, AR,
- Maneuvered shipments with carts, hands trucks and pallet jacks, efficiently loading and unloading vehicles to maintain tight timetables.
- Verified order details at distribution center and customer locations to prevent errors.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Loaded, balanced and secured product to safely transport goods.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Maintained safe driving habits to protect property and general public on roadways.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
- Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
Solar Panel Installer/Solar Sales Consultant, 09/2017 to 03/2018
Sunrun Inc. – City, STATE,
- Leveraged contacts with satisfied customers to generate referrals and new business.
- Inspected customers' homes and businesses to develop detailed solar installation quotes.
- Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
- Employed consumer-focused sales practices centered on helping families save money.
- Developed expertise in renewable energy and smart home products to better serve customers' needs and promote products.
- Prepared and delivered polished and professional customer presentations.
- Conducted follow-up calls with warm leads to cement connections and pursue conversions.
- Maintained schedules of appointments with prospective and established customers.
- Attended product training, workshops and conferences to maintain current understanding of industry trends and advancements.
- Talked with customers about benefits of solar power in comparison with traditional power services.
Airframe Mechanic, 08/2012 to 08/2017
United States Marine Corps – City, STATE,
- Performed daily inspections, including both postflight and preflight inspections.
- Inspected, removed and replaced components of hydraulic systems and replaced gaskets and wipers in hydraulic components.
- Installed and rigged ejection seats, shoulder harnesses, lap belts and face-curtain mechanisms.
- Prepared metal parts of requisite measurements by way of fabrication, soldering stretching or shrinking.
- Maintained various aircraft systems, including air conditioning, cabin and cockpit heat and pressurization and ventilation.
- Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
- Oversaw inventory usage and executed replenishment duties when needed.
- Supervised and completed flight line foreign object prevention walks.
- Executed corrosion control and inspection duties with minimal supervision.
- Effectively cut costs by troubleshooting systems and reducing black box replacement maintenance.
- Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all time.
High School Diploma: , Expected in 05/2012
TL Hanna High - Anderson, SC,
GPA:
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