Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations in calm and professional manner.

  • Department reviews
  • CCTV tracking
  • Report writing abilities
  • Loss prevention background
  • Investigation and interrogation
  • CCTV Systems
  • Process improvement
  • Customer service
  • Inventory management
  • Team building
  • Security systems
Asset Protection Associate, 10/2018 to Current
StockxWest Caldwell, NJ,
  • Implemented customer and associate safety protocol to prevent accidents and store shrink issues.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity
  • Increased apprehensions by 90% and apprehension dollars by 95% by motivating and coaching direct reports for optimum productivity and performance.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Researched and closed 500 cases involving shoplifting crime. both internal and external
  • Noted and followed up on any unusual behavior.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Identified potential shoplifters and apprehended them.
  • Maintained store compliance with physical security schematics to protect assets.
  • Participated in securing program special projects to aid division with better practice delivery.
  • Built cross-functional relationships with business partners to reduce losses.
  • Maintained safety and security of premises, visitors and employees.
  • Partnered with store managers on basis to conduct loss investigations.
  • Produced well-written reports detailing shoplifting and attempted theft.
Delivery Truck Driver, 03/2018 to 10/2018
Rogers Group IncGreenbrier, AR,
  • Maneuvered shipments with carts, hands trucks and pallet jacks, efficiently loading and unloading vehicles to maintain tight timetables.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Loaded, balanced and secured product to safely transport goods.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
Solar Panel Installer/Solar Sales Consultant, 09/2017 to 03/2018
Sunrun Inc.City, STATE,
  • Leveraged contacts with satisfied customers to generate referrals and new business.
  • Inspected customers' homes and businesses to develop detailed solar installation quotes.
  • Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
  • Employed consumer-focused sales practices centered on helping families save money.
  • Developed expertise in renewable energy and smart home products to better serve customers' needs and promote products.
  • Prepared and delivered polished and professional customer presentations.
  • Conducted follow-up calls with warm leads to cement connections and pursue conversions.
  • Maintained schedules of appointments with prospective and established customers.
  • Attended product training, workshops and conferences to maintain current understanding of industry trends and advancements.
  • Talked with customers about benefits of solar power in comparison with traditional power services.
Airframe Mechanic, 08/2012 to 08/2017
United States Marine CorpsCity, STATE,
  • Performed daily inspections, including both postflight and preflight inspections.
  • Inspected, removed and replaced components of hydraulic systems and replaced gaskets and wipers in hydraulic components.
  • Installed and rigged ejection seats, shoulder harnesses, lap belts and face-curtain mechanisms.
  • Prepared metal parts of requisite measurements by way of fabrication, soldering stretching or shrinking.
  • Maintained various aircraft systems, including air conditioning, cabin and cockpit heat and pressurization and ventilation.
  • Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
  • Oversaw inventory usage and executed replenishment duties when needed.
  • Supervised and completed flight line foreign object prevention walks.
  • Executed corrosion control and inspection duties with minimal supervision.
  • Effectively cut costs by troubleshooting systems and reducing black box replacement maintenance.
  • Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all time.
Education and Training
High School Diploma: , Expected in 05/2012
TL Hanna High - Anderson, SC,

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School Attended

  • TL Hanna High

Job Titles Held:

  • Asset Protection Associate
  • Delivery Truck Driver
  • Solar Panel Installer/Solar Sales Consultant
  • Airframe Mechanic


  • High School Diploma

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