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Asset Protection Associate Resume Example

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ASSET PROTECTION ASSOCIATE
Summary

Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

Knowledgeable [Asset protection ] with [3 ] years of experience in [Loss provention]. Leadership trained with proven ability to create effective training programs to minimize shrinkage and cultivate workspace of accountability and integrity. Sound and quick judgement with desire to bring streamlined asset protection processes to [Home depot ] and other companies.

Proficient at detaining shoplifters and employees with minimal altercations. Familiar with collaborating with local law enforcement agencies to provide evidence of theft or criminal activity and assist with investigations at [Home depot ] business.

Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations in calm and professional manner.

Talented Asset Protection Associate highly effective at completing facility patrols, checking belongings and maintaining visible presence in store. Well-coordinated and highly trained professional with knowledge of defensive tactics and excellent conflict management skills. Bringing [Number] years' experience in the field and looking for permanent role with room for advancement.

Record of accomplishment includes preventing [About 20-30%] thefts each week. Recognized as a competent and successful loss prevention professional.

Skills
  • Risk management
  • CCTV tracking
  • Wealth management
  • Internal Rate of Return (IRR)
  • Communications
  • CCTV
  • Supervision
  • Team building
  • Problem resolution
  • Bilingual
  • English
  • Spanish
  • Good and known for solving problems without any physical or verbal altercations
Education and Training
High School DiplomaPenn Foster HighSchoolScranton,PA,05/2020
  • [4.0] GPA
Experience
JC Penney Co Inc.Asset Protection Associate | San Jose, California03/2020 to Current
  • Controlled reduction of loss inventory by protecting company assets.
  • Maintained safety and security of premises, visitors and employees.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Noted and followed up on any unusual behavior.
  • Maintained store compliance with physical security schematics to protect assets.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Detained shoplifters, following local laws and company policies governing apprehensions.
  • Constructed detailed case and investigative reports for local authorities.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Gathered loss control data and compiled information into reports for submission to appropriate customers.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Performed site evaluations, customer surveys and team audits.
  • Recognized by management for providing exceptional customer service.
Home Depot Asset Protection Associate | San Jose, California08/2019 to 12/2019
  • Controlled reduction of loss inventory by protecting company assets.
  • Maintained safety and security of premises, visitors and employees.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Partnered with store managers on basis to conduct loss investigations.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Increased apprehensions by [10]% and apprehension dollars by [5]% by motivating and coaching direct reports for optimum productivity and performance.
  • Identified potential shoplifters and alerted management.
  • Reduced district-wide shrink by $[800] in [1 week].
  • Maintained store compliance with physical security schematics to protect assets.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Produced well-written reports detailing shoplifting and attempted theft.
Walmart Asset Protection Specialist | San Jose , California06/2019 to 08/2019
  • Initiated associate investigations, uncovering suspicious activities.
  • Executed prevention plan for internal and external theft to reduce fraud.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Detained shoplifters, following local laws and company policies governing apprehensions.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Created agendas and communication materials for team meetings.
  • Created safety programs to validate compliance and established store security procedures to minimize loss.
California great America Ride Operator | San Jose, California05/2015 to 08/2018
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Checked seatbelts of all riders to maximize safety and manage risk.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Operated attraction equipment precisely to concur with operational procedures.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Pulled down safety bars and secured riders according to specified attraction details.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Interacted with [Number] guests per day with friendly, patient manner to deliver positive, fun experience.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Provided physical assistance to visitors getting onto and off of rides.
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Resume Overview

Companies Worked For:

  • JC Penney Co Inc.
  • Home Depot
  • Walmart
  • California great America

School Attended

  • Penn Foster HighSchool

Job Titles Held:

  • Asset Protection Associate
  • Asset Protection Specialist
  • Ride Operator

Degrees

  • High School Diploma

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