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asset protection associate resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of every task and training put in front of me. Motivated to learn, grow and excel in my occupation.

Skills
  • Evidence Collection
  • Surveillance
  • Security Camera Monitoring
  • Shrinkage Reduction
  • Prevention of Criminal Activity
  • CCTV Monitoring
  • Report Writing Skills
  • Physical Apprehensions
  • Department Patrols
  • Loss prevention experience
  • Flexible & Adaptable
  • Written Communication
Work History
11/2020 to Current
Asset Protection Associate Stop And Shop Farmingville, NY,
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Kept patrons and employees safe and from criminal activity.
  • Contacted local authorities and apprehended shoplifters.
  • Wrote reports outlining activities and results.
  • Checked CCTV for evidence of shoplifting.
  • Patrolled store departments to check for suspicious activities.
04/2019 to 11/2020
Front End Supervisor Best Buy Mobile, AL,
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed customer service duties by greeting over 500 customers daily and informing customers about products.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Supervised 20 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in 11 checkout stations to verify adequate cash supply.
06/2005 to 11/2007
Store Manager Buffalo Wild Wings Denton, TX,
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Maintained proper product levels and inventory controls for all merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Rotated merchandise and displays to feature new products and promotions.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of associates.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
07/2003 to 06/2005
Assistant Manager Mg Properties Placentia, CA,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored security and handled incidents calmly.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Education
Expected in 06/2002
Associate of Arts: Telecommunications
Carl Albert State College - Poteau, OK,
GPA:
Expected in 05/1999
High School Diploma:
Panama High School - Panama, OK
GPA:

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Resume Overview

School Attended

  • Carl Albert State College
  • Panama High School

Job Titles Held:

  • Asset Protection Associate
  • Front End Supervisor
  • Store Manager
  • Assistant Manager

Degrees

  • Associate of Arts
  • High School Diploma

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