Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner. Ambitious Front Desk Receptionist with 2 years of experience and passion for local call center industry. Personable, experienced with conflict resolution and sensitive to others' needs.
Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.
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