Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations, With a accounting, Management, Records keeping background.

  • Spreadsheet management
  • Multi-Line Phone Proficiency
  • Advanced Clerical Knowledge
  • Accounting
  • Administrative support
  • Office administration
  • Database Management
  • Scheduling
  • Bookkeeping
  • Budgeting
  • Clear oral/written communication
Work History
Aseembler/production, 02/2021 to Current
Citizens National BankSevierville, TN,
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Documented production information via daily system logs and discussed issues with management.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Reviewed job specifications to determine appropriate setups for production runs.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Resolved issues quickly to maintain productivity goals.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Directed manufacturing process and procedures to achieve goal of first run capability.
  • Implemented quality improvement changes to minimize product defect rates.
  • Managed continuous improvement initiatives to drive gains in quality, flow and output.
Mom, 10/2007 to 01/2019
Clinica Sierra VistaFresno, CA,
  • Maintained entire family's schedule and organized events.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Resolved problems, improved operations and provided exceptional service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Onbudsman USS Sullivan's , 11/2014 to 02/2016
United States Navy, USNCity, STATE,
  • Delivered professional persona and attitude at all times, even when dealing with unhappy or irate individuals, to meet and exceed USN objectives.
  • Attended training committees that wrote training modules for spouses on deployments
  • Attended births and hardships during births to provide comfort.
  • Coordinated events and gatherings for spouse's to keep in touch.
  • Prepared yearly and monthly budgets for Onbudsman events.
  • Prepared fundraisers for spouse's during financial hardships.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Helped spouse's understand process with USN to whom people can go to for assistance with navigating programs or policies of agency.
  • Directed emergency contact with ship 24/7.
Bank Manager, 09/2005 to 03/2007
Armed Forces Bank N.A.City, STATE,
  • Protected company assets with strategic risk management approaches.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Identified and capitalized on community business opportunities with effective networking.
  • Assessed employee performance and developed improvement plans.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Event Coordinator/Sales Support Specialist, 01/2003 to 02/2004
HostdryCity, STATE,
  • Coordinated seminars, trade shows, classes, and reception events.
  • Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.
  • Mentored customer service, marketing, sales and accounting.
  • Executed on-time and under-budget project management on complex issues for senior leadership.
  • Organized, coordinated and deployed demonstration events while focusing on delivering superior customer service.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement. With purchases of kringle pastry and annual Christmas cards.
  • Sourced suppliers and negotiated advantageous rates on track with company's budget and goals.
  • Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
  • Controlled inventory transactions to reconcile ordering processes with demand forecasts.
  • Led vendor negotiations to obtain cost-effective services and products
Medical Records Manager, 06/1997 to 01/2003
Ascension Medical GroupCity, STATE,
  • Supervised team of record keepers
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Developed policies and procedures for effective Records management.
  • Developed and changed standards for uniform policy in records department.
High School Diploma: , Expected in 1994
Horlick High School - Racine, WI
  • Professional development completed in accounting
Associate of Arts: Accounting, Expected in 2014
University of Phoenix - Tempe, AZ

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Resume Overview

School Attended

  • Horlick High School
  • University of Phoenix

Job Titles Held:

  • Aseembler/production
  • Mom
  • Onbudsman USS Sullivan's
  • Bank Manager
  • Event Coordinator/Sales Support Specialist
  • Medical Records Manager


  • High School Diploma
  • Associate of Arts

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