Seeking a position in customer service and sales that focuses on keeping a company's communication efforts consistent and coordinated. While delivering messages through any kind of media, reinforcing a consistent brand image with goals that are specific, measurable, quantified and have a stated time frame.
Strong organizational skills
Seasoned in conflict resolution
Active listening skills
Sharp problem solver
Energetic work attitude
Store maintenance ability
Inventory control familiarity
Top sales performer
Telephone inquiries specialist
Customer service expert
Customer service expert
Adaptive team player
Visual merchandising proficiency
Creative problem solving
Executive management support
Letters and Memos
Greeted customers upon entrance and handled all cash and credit transactions.
Consistently generated additional revenue through skilled
Generated sales regarding digital and physical distribution of music.
Interacted with our clients on 62 social media sites ensuring excellent marketing, promotions and public relations support.
Assisted in the managing of the company database and verified, edited and modified members' information.
Cashiered with two cash accounts at once in tandem to maximize customer flow.
Computed Data Reports
Provided required daily, weekly, monthly and quarterly reports listing sales figures and client track records.
Artist/Booking ManagerNov 2015 to Dec 2015 Dirty Crowley - Littleton, CO
Professionally guiding the music career of Horrorcore Rap Artist Dirty Crowley.
Managing and overseeing the day-to-day business affairs such as seeking, planning and scheduling his interviews, shows, and creating chat rooms with fans and his promotions team.
I also advise and counsel his long-term plans and personal decisions which affect his career.
Also, displaying roles and responsibilities from public relations management to marketing and promotions.
Artist and Marketing ManagerJan 2014 to Dec 2015 Xtreme Management LLC - Saint Paul, MN
As part of a team we specialized in social media account syncing for underground artist and labels to reach their fans in an appropriate manner using an automated messaging system.
While being on 62 sites we networked with recording artists, record labels and music executives to gain accounts for potential promotions and marketing clients.
Trained thousands of new team members
Coordinated and managed 58 street teams, 120 Internet promoters, 6 marketing agents across the USA.
Our sole objective was marketing campaigns, through well- coordinated use of different promotional methods and social media marketing strategies.
Combining all aspects to provide clarity and consistency, ultimately maximizing the communication impact of each projected goal.
Street Team CoordinatorApr 2011 to Jul 2015 Strange Music Inc Internet - Saint Paul, MO
Coordinate, manage and schedule a team using excellent communication skills using fans to promote upcoming shows for the label.
Trained Street Team Members once a month.
I was in charge of placing orders for promotional material and getting it to Lieutenants as to distribute to the members on the roster.
All material was to be posted public areas as well as record shops while wearing Strange Music Inc. merchandise.
Video Slot AttendantSep 1999 to Jan 2006 Shooting Star Casino - Mahnomen, MN
Working as a team of slot attendants and verifiers to provide awaiting casino guests with jackpot payouts or slot machine fills giving excellent customer service in a timely basis.
Also, maintaining a bank of $10,000 that was required to balance at the end of each shift.
Director of MediationAug 1997 to Aug 1998 Legal Rights Center Inc - Minneapolis, MN
In collaboration with The Minneapolis School System we tracked and monitored truant students that were in the juvenile justice system.
We received referrals via the court system, probation officers, child and protective services.
With each referral I facilitated groups held in each of their schools to be more involved in their education and counseling them in hopes of finding the root of their delinquency.
Home visits were done twice a week and mediation done with parents or caretakers.
Case management and support services were integrated to the families and sent to the court system once a month for review.
I received my training in mediation and conflict resolution certification through Dispute Resolution Center in Minneapolis, MN in 1997.
Airport Security ManagerFeb 1998 to Aug 1998 Globe Aviation Security Corporation - Bloomington, MN
Pre-911 I trained TSA applicants to screen persons and property at control entry and exit points in the Minneapolis/St.
Paul International Airport.
While also watching several areas before and beyond checkpoints.
This position also required me to set schedules and releasing of employees.
Event CoordinatorJan 1995 to Aug 1997 Metrodome - Minneapolis, MN
Coordinate details of events such as concerts, trade shows, conferences, sales meetings, business meetings, employee appreciation events and virtual events.
Calculate budgets, book talent, catering and maintain schedules to ensure they did not collaborate with Minnesota sporting events that called the Dome home.
Bachelor's Degree, Business Administration Marketing2002Moorhead State University Lac Community College - Moorhead, MNGPA: GPA: 3.2Business Administration Marketing GPA: 3.2
Associates of Applied Science Degree, Business ManagementGPA: GPA: 3.8Business Management GPA: 3.8