Served as the unit Commander's principal representative with responsibility for a variety of technical, analytical, advisory, liaison, and coordinating duties to ensure the unit functions were accomplished and readiness objectives were being met. In the absence of the Commander, served as the primary advisor on all organizational matter and rendered necessary decisions to ensure the Commanders intent was executed of meeting requirements to support Army Reserve missions. Provided daily oversight of unit operations to ensure tasks were completed or synchronized. Served as a multi-functional specialist responsible for various programs that support the unit's mission. Performed analysis of personnel readiness, medical readiness, and organizational readiness to determine trends that identified successful practices or areas needing improvement. Monitored and analyzed the submission and tracking process for actions, and made or recommended changes to reduce processing time and errors challenges in managing the unit. Participated in facilitating the work of other military staff to include ensuring the work was in keeping with standards, deadlines, etc. Liaison with higher headquarters, spoke on behalf of the Commander in clarifying issues, provided information, or explained the implication of pending actions impacting the unit. Represented the Commander at meetings with higher headquarters. Monitored unit preparation for official inspections and command staff visits. Reviewed new regulation and directives relating to various programs, functions, and procedures to ensure all staff products were synchronized and compliant. Developed, recommended and executed appropriate action that implemented changes as needed. Compiled, researched, and analyzed data to prepare various recurring and one-time reports. Managed recurring requirements and ensured submission of items which directly impacted organization readiness such as Unit Status Reports, Line of Duty investigations, and responses to Congressional and special inquiries. Developed various media products and delivers briefings that illustrated a compilation of personnel, medical, and training data reflecting overall organizational readiness. Prepared and reviewed correspondence for substance and accuracy prior to release from the unit, internally or externally. Performed record management duties which included establishing, maintaining, consolidating, purging, and disposing of records in accordance with regulatory requirements and policies. Served as the information security coordinator for the organization. Ensured automation compliance records are captured and maintained for audit purposes. Collaborated with appropriate entities to safeguard sensitive or classified information relative to the unit's readiness programs. Responsible for ensuring the unit area of responsibility within the facility is appropriately secured in accordance with regulations or policies. Managed the unit personnel and medical readiness programs. Utilized various automation programs to enter, retrieve, compile, analyze, validate, correct, and report information on readiness that impacts the individual service member and the unit's overall mission or deployment readiness status. Ensured that various readiness components important to achieving mission success are current and completed correctly. Served as the military personnel technical expert for the unit. Monitored and provided technical review of personnel actions, such as promotions, awards, officer and enlisted efficiency reports, requests for Military Occupational Specialty (MOS) change, reenlistments, transfers, separations, discharges, retirements, unit training and attendance, security clearances, and disciplinary actions. Tracked and ensured medical screenings are complete, current, and documented as required, to include periodic health assessments, dental examinations, hearing tests, eye examinations, immunizations, etc. Coordinated appointments for Soldiers when needed. Ensured personal, financial, and legal data and documentation are prepared and completed correctly for readiness purposes. Researched and interpreted various regulations and guidelines related to military personnel and medical readiness to respond to inquiries, provided advice, and resolved moderately complex problems. Served as the key point of contact regarding recruitment for the unit. Interviewed, counseled, and explained benefits to prospective Reservists. Maintained liaison with local Army recruiting personnel. Monitored unit strength to assist the Commander in meeting end strength objectives and retention goals. Ensured integration and orientation of new personnel to the unit. Identified vendors, analyzed cost proposal information, performed cost benefit analysis, and determined which vendors will provide support to the unit, or offered recommendations on the most appropriate cost saving course of action for lodging. Assisted in overseeing the unit Food Service Program. Researched, analyzed, and submitted documentation to resolve pay problems. Ensured compliance with internal controls to minimize pay problems and inquiries. Reviewed personnel and financial management reports and take corrective action on identified deficiencies. Maintained access and utilized the pay and personnel management programs; Medical Operational Data System (MODS), Medical Electronic Data for Care History and Readiness Tracking (MEDCHART), Medical Protection System (MEDPROS), e-PROFILE (e-Profile is a software application within the MODS suite that allows global tracking of Army Soldiers who have a temporary or permanent medical condition that may render them medically not ready to deploy.), Interactive Personnel Electronic Records Management System (iPERMS), Integrated Web Services (IWS), Soldier Management System (SMS), Interactive Web Response System (IWRS), Regional Level Application System (RLAS), Command Strength Management Module (CSMM), Reserve Command Management System (RCMS), Electronic Military Personnel Office (eMILPO), Evaluation Reporting System (ERS) as well as other necessary sites.
Served as senior Non-Commissioned Officer and advisor and primarily responsible to the staff Commander. Duties were primarily advising and directing subordinates in matter of training, logistics, morale, discipline, welfare and internal security. Assisted the Commander in establishing goals and objectives, and participated in the development and implementation of the section training plans and schedules. Advised Commander and Senior Enlisted Advisor in matters regarding enlisted troop activities. Analyzed procedures and ensured subordinate unit internal review control programs met standards in accordance with Defense Finance and Accounting Services (DFAS) regulations and standards. Conducted counseling, developed and mentored subordinate Non-Commissioned Officers to prepare for higher levels of responsibility. Provided training, assistance, and guidance to the section personnel on the nature required to enhance career progression and professional development. Provided example for all enlisted personnel in courtesy, uniform, and standards as a Soldier. Served as board member for command enlisted promotion board for considering and recommending promoting enlisted members.
Monitored staff activities and enforced compliance of company and department policies. Identified and assisted staff with performance issues and initiated corrective actions. Trained new staff member regarding department procedures and policies. Consulted with department supervisors to resolve issues within sections/teams. Communicated with payers regarding delinquent payments of prescription related to workers compensation claims. Determined validity of prescription treatment related to specific workers compensation claimed. Negotiated settlement payments with payers.
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