Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated Operations Manager professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Accountable to client SLA agreements and site-specific quality and fulfillment targets. •Create and manage day to day operational strategy and mechanisms in accordance to the SOP’s. •Actively contribute to the development of direct reports.• Lead Individual Performance Management program for area.• Responsible for planning, prioritizing, and communicating shift directives to insure efficiency, accuracy and quality. •Interact with the client daily to provide updates.•
•Drives sales and profit, manage daily operations, inventory processes each month, food certification, compliance, food safety audits, safety, leadership, planing, execution of company programs, accountability, scheduling, hiring, training, coaching and mentoring,•Highest Fresh Sales Comp increase. Profit 25.79% month of February, Sales 12.35% month of February.•Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices•Trained and managed associates in customer service and sales techniques
•Sales and inventory management ; Employee staffing, training, and development; Financial management, Customer service leadership, Oversee all day-to-day activities of store location for one of the nation’s largest pharmacy chains. •Accountable for inventory control, loss prevention, cash reporting and generating orders. • Mentor and promoted three of my employees.•Hired, trained and managed team of 25 associates, including evaluating performance and enforcing disciplinary actions•Increased profits 55% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis•
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