Area Manager/Stretch Ops Manager Resume Example

Drives sales and profit, manage daily operations, inventory processes each month, food certification, compliance, food safetyaudits, in stock, specifications, member services, ordering, expense control, safety, leadership, planing, execution of company programs, accountability, scheduling, Human Resources, hiring, training, coaching abs mentoring, terminations. Highest Fresh Sales Comp increase. Profit 25.79% month of February, Sales 12.35% month of February.

• Maintained exceptionally clean, customer-friendly and well-run fresh department
• Maintained high levels of organization in store by directing customers and replenishing merchandise
• Coaching on effective up-selling and cross-selling methods
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
• Performed mandatory audits to ensure compliance in all areas were met
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
• Coached team on effective up-selling and cross-selling methods
• Reviewed sales and gross profit reports to determine options for increasing market growth
• Trained and managed associates in customer service and sales techniques

Sales and inventory management ; Employee staffing, training, and development; Financial management, Customer service leadership, Oversee all day-to-day activities of store location for one of the nation's largest pharmacy chains. Accountable for inventory control, loss prevention, cash reporting and generating orders. Takes initiative to identify report and resolve problems before they escalate. Mentor and promoted three of my employees.

• Hired, trained and managed team of 25 associates, including evaluating performance and enforcing disciplinary actions
• Increased profits 55% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis
• Conducted semi annual performance reviews to organize training and development for staff

Drove store profitability by merchandising to meet needs of my customers. Promoted from Executive Assistant Manager to Store Manager within six months. Implemented hands-on, one-on-one new hire training, ensuring all employees were prepared for each position. Instituted an employee rewards program, which significantly enhanced customer service and heightened overall team morale. Credited with decreasing shrink from 5.4% to 3.1% in just one year as well as reducing inventory by $15,000 per month.Mentored and promoted two of my employees.