Area Manager Philadelphia Market Resume Example
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AREA MANAGER PHILADELPHIA MARKET
Professional Summary
Results-focused manager Transform high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Work History
Area Manager Philadelphia Market, 08/2004 to 01/2020Fedex Cross Border, Lebanon , IN
- Identified, developed and evaluated Area organization based on Market company objectives
- Managed, mentor and developed team of 32 In Stores Reps
- Train promote In store reps to Certified Training Rep
- Initiated and compiled In store Training Manual
- Negotiated agreements between employee to clarify misunderstood directions and resolve conflict affecting performance
- Administered tests, questionnaires and skill evaluations
- Arranged advanced interviews between prospective employers and job candidates
- Developed targeted strategies to locate and onboard specific candidate types, meeting short- and long-term business objectives
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives
- Verified applicant references and employment details
- Sourced candidates via variety of methods, including social media platforms and job boards
- Maintained compliance with equal employment opportunity laws
- Reached out to qualified referral candidates to obtain applications
- Partnered with HR team and Market Manager to outline and define position requirements in accordance with company needs
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information
- Produced and analyzed production or results from job descriptions and advertisements, pre screening protocols, interview questionnaires and post-interview assessments
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
- Maintained current understanding of state and federal policies such as EEO and ADA
- Counseled leadership and offered actionable initiatives to increase knowledge of compliance-related issues addressing equal employment opportunity and sexual harassment
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
Retail Store Manager, 09/2000 to 01/2003Eldorado Resorts, Inc., Reno , NV
- Opened new store location assisted in recruiting and training new staff
- Stocked restocked inventory when shipments were received
- Reorganized sales floor to meet company demands
- Directed supervised employees engaged in sales, inventory- reconciling cash receipts
- Determined staff promotions demotions and terminated employees when necessary
- Completed weekly schedules according to payroll policies
- Trained all new managers on store procedures and policies
- Addressed corrected sales staff communication issues in tactful and effective manner
- Improved profitability by executing daily, weekly and monthly floor plan changes
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
- Opened and closed store 7 times per week by balancing cash drawers, preparing daily deposits and making bank deposits
- Coached mentor 15 employees by offering constructive feedback and taking interest in long-term career growth
- Assigned 15 employees to specific duties to best meet needs of store
- Minimized shrinkage to 30% through proactive inventory management and security-driven approaches
- Organized and updated schedules to optimize coverage for expected customer demands
- Optimized store displays and appearance via strategic merchandising.
- Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
Marketing Coordinator, 07/1994 to 01/2000BJ's Wholesale Club, City , STATE
- Planned negotiated media buys including TV, radio, print
- Designed created marketing collateral for sales meetings, trade shows and company executives
- Implemented and evolved high-impact strategies to target new business opportunities and new markets
- Managed both inbound , outbound marketing campaigns to generate new business and to support partner and sales teams
- Managed in-house advertising program consisting of print and media collateral pieces
- Generated leads through strategies such as trade shows and drip marketing campaigns
- Oversaw business communications and coordinated event promotion
Education
High School Diploma, 1982
Reading Muhlenberg Vo-tech - City, USA
High School Diploma, Business, 1982
Reading High School - City, USA
Skills
- Microsoft , Word PowerPoint, excel
- Interpersonal Skills
- Cost reduction
- Field Management
- Field Operations management
- Payroll
- Recruiting
- Scheduling
- Staff development
- Onboarding
- Market Operations
- Budgeting
- Expertise in training and recruiting
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Resume Strength
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- Strong summary
- Typos
Resume Overview
School Attended
- Reading Muhlenberg Vo-tech
- Reading High School
Job Titles Held:
- Area Manager Philadelphia Market
- Retail Store Manager
- Marketing Coordinator
Degrees
- High School Diploma , 1982
High School Diploma , Business 1982
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