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Area Manager Philadelphia Market Resume Example

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AREA MANAGER PHILADELPHIA MARKET
Professional Summary

Results-focused manager Transform high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.

Work History
Area Manager Philadelphia Market, 08/2004 to 01/2020News America Marketing, Wilton , CT
  • Identified, developed and evaluated Area organization based on Market company objectives
  • Managed, mentor and developed team of 32 In Stores Reps
  • Train promote In store reps to Certified Training Rep
  • Initiated and compiled In store Training Manual
  • Negotiated agreements between employee to clarify misunderstood directions and resolve conflict affecting performance
  • Administered tests, questionnaires and skill evaluations
  • Arranged advanced interviews between prospective employers and job candidates
  • Developed targeted strategies to locate and onboard specific candidate types, meeting short- and long-term business objectives
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives
  • Verified applicant references and employment details
  • Sourced candidates via variety of methods, including social media platforms and job boards
  • Maintained compliance with equal employment opportunity laws
  • Reached out to qualified referral candidates to obtain applications
  • Partnered with HR team and Market Manager to outline and define position requirements in accordance with company needs
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information
  • Produced and analyzed production or results from job descriptions and advertisements, pre screening protocols, interview questionnaires and post-interview assessments
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies
  • Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
  • Maintained current understanding of state and federal policies such as EEO and ADA
  • Counseled leadership and offered actionable initiatives to increase knowledge of compliance-related issues addressing equal employment opportunity and sexual harassment
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
Retail Store Manager, 09/2000 to 01/2003Wilsons Leather, Reading, Pa
  • Opened new store location assisted in recruiting and training new staff
  • Stocked restocked inventory when shipments were received
  • Reorganized sales floor to meet company demands
  • Directed supervised employees engaged in sales, inventory- reconciling cash receipts
  • Determined staff promotions demotions and terminated employees when necessary
  • Completed weekly schedules according to payroll policies
  • Trained all new managers on store procedures and policies
  • Addressed corrected sales staff communication issues in tactful and effective manner
  • Improved profitability by executing daily, weekly and monthly floor plan changes
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
  • Opened and closed store 7 times per week by balancing cash drawers, preparing daily deposits and making bank deposits
  • Coached mentor 15 employees by offering constructive feedback and taking interest in long-term career growth
  • Assigned 15 employees to specific duties to best meet needs of store
  • Minimized shrinkage to 30% through proactive inventory management and security-driven approaches
  • Organized and updated schedules to optimize coverage for expected customer demands
  • Optimized store displays and appearance via strategic merchandising.
  • Built talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
Marketing Coordinator, 07/1994 to 01/2000BJ's Wholesale Club, Reading, Pa
  • Planned negotiated media buys including TV, radio, print
  • Designed created marketing collateral for sales meetings, trade shows and company executives
  • Implemented and evolved high-impact strategies to target new business opportunities and new markets
  • Managed both inbound , outbound marketing campaigns to generate new business and to support partner and sales teams
  • Managed in-house advertising program consisting of print and media collateral pieces
  • Generated leads through strategies such as trade shows and drip marketing campaigns
  • Oversaw business communications and coordinated event promotion
Education
High School Diploma, 1982
Reading Muhlenberg Vo-tech - Reading, PA, USA
High School Diploma, Business, 1982
Reading High School - Reading , Pa, USA
Skills
  • Microsoft , Word PowerPoint, excel
  • Interpersonal Skills
  • Cost reduction
  • Field Management
  • Field Operations management
  • Payroll
  • Recruiting
  • Scheduling
  • Staff development
  • Onboarding
  • Market Operations
  • Budgeting
  • Expertise in training and recruiting
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Resume Overview

Companies Worked For:

  • News America Marketing
  • Wilsons Leather
  • BJ's Wholesale Club

School Attended

  • Reading Muhlenberg Vo-tech
  • Reading High School

Job Titles Held:

  • Area Manager Philadelphia Market
  • Retail Store Manager
  • Marketing Coordinator

Degrees

  • High School Diploma , 1982
    High School Diploma , Business 1982

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