Area Manager-Morale,Welfare,Recreation(MWR) Resume Example
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AREA MANAGER-MORALE,WELFARE,RECREATION(MWR)
Summary
Communication operation, support, and training professional with over 10 years of military service and experience. Highly capable of accomplishing multi-tasking in a stressed environment. Solid background in planning and executing sales with the ability to recognize and capitalize on market trends. Broad knowledge of retail strategies including promotional planning, merchandising, and pricing. Decisive team leader with experience in training and hiring qualified sales associates and providing effective training programs. Exceptional communication skills. Able to develop productive relationships with colleagues, customers, and staff at all levels. Computer literate. Detailed oriented with the proven ability to be an asset to any organization.
Highlights
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Accomplishments
Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.
Experience
Gilbane Building CompanyAnn Arbor , MIArea Manager-Morale,Welfare,Recreation(MWR)01/2012 to Current
- Morale,Welfare,and Recreation (MWR) Area Manager Provide supervisory leadership and coordinates recreation programs and facility services guidance to 15 Forward Observation Base (FOB) within my area of responsibility.
- Implement new work plans, program templates, and other management improvement programs, curriculum for use by all facility and MWR program staff.
- Initiates and use effective coaching and counseling techniques to facilitate a productive workplace behavior and performance improvement for professional growth.
- Responsible for the oversight and supervision of over 200 personnel.
- Train department staff on the Standard Operational Procedures (SOP) and all other directives guidelines relating to the MWR program to ensure that we are in compliances.
- Responsible for communicating and providing policy guidance to the Department of Defense (DOD) military and civilian personnel theater-wide regarding the MWR programs administered.
- Assist and enforce excellent customer service initiatives throughout the AO.
- Prepares and submit monthly sitrep reports to the MWR Country Management reflecting on customer's attendance and program development performed.
- Manage and maintain over $40 million dollars of MWR equipment and property.
- Submitted equipment requisitions in a timely manner for process.
- Knowledgeable of the operational policies for the MWR program.
- Coordinated with Strength Management for personnel relocation upon FOB closure
Hendrick Medical CenterAbilene , TXArea Supervisor- Morale,Welfare,Recreation(MWR)01/2011 to 01/2012
- Morale,Welfare,and Recreation (MWR) Area Supervisor Provide supervisory leadership and coordinates recreation programs and facility services guidance to 6 Forward Observation Base (FOB) within my area of responsibility.
- Implement new work plans, program templates, and other management improvement programs, curriculum for use by all facility and MWR program staff.
- Initiates and use effective coaching and counseling techniques to facilitate a productive workplace behavior and performance improvement for professional growth.
- Responsible for the oversight and supervision of over 50 personnel.
- Train department staff on the Standard Operational Procedures (SOP) and all other directives guidelines relating to the MWR program to ensure that we are in compliances.
- Responsible for communicating and providing policy guidance to the DOD military and civilian personnel theater-wide regarding the MWR programs administered.
- Assist and enforce excellent customer service initiatives throughout the AO.
HenkelWarren -Hu , MISite Lead-Morale,Welfare,Recreation(MWR)01/2010 to 01/2011
- Morale,Welfare,and Recreation (MWR) Site Lead Supervised a team of 15 personnel.
- Coordinate all activities required for Morale, Welfare and Recreation (MWR) facilities.
- Prepares and maintains recreational programs records and reports.
- Issues recreational equipment and supplies to internal and external customers.
- Develops all MWR programs for site activities.
- Knowledgeable of all sports and recreation safety requirements Submits equipment requisitions for action.
- Manage and account for $6 million dollars of MWR property/equipment.
Diplomat Freight Services (DFS) Middle EastCity , STATEOperation/Logistics Coordinator01/2008 to 01/2010
- Coordinate liaison for military clients relating to shipping and receiving of equipment.
- Developed a comprehensive Standing Operating Procedures which streamlined the operations workload and increased the logistical readiness.
- Responsible for ensuring the prudent use of economical resources and prevention of fraud to Government clients.
- Establish priorities and plan work accomplishments that reflect mission needs and goals.
- Monitored and performed evaluations operations procedures Performs financial inventory accounting as applied to the DFS Middle East budgeting system.
- Organized commercial and military cargo movements for Intra-Theater and Inter-Theater Airlift.
- Maintain accountability for all incoming transit cargo.
- Effectively interacts with Air Terminal Operation Command personnel (ATOC).
Lowe's Of Irmo/Garners FerryCity , STATEAssistant Store Manager/Receiving/Stocking Manager01/2007 to 01/2008
- Maximized sales and budget margin by identifying sales opportunities.
- Responsible for the overall supervision of assigned personnel.
- Managed and controlled daily flow of freight/product received from the distribution center.
- Implemented plans for a quicker unloading process of the distribution truck.
- Key holder to a $50 million dollar home improvement store.
Lowe's Home ImprovementCity , STATEAppliances/Building Material/Lighting Department01/2003 to 01/2007
- Supervised, trained, and mentored over 21 employees with an enthusiastic style.
- Increased department sales from $1.0 million to $5.2 million in just one year.
- Provided superior daily customer service to all consumers.
- Taught numerous "How to" classes and demonstrated hands-on skills, displaying various methods in completing customer's projects.
- Ran and maintained monthly sales budget by promoting plans, merchandising products and pricing items throughout three departments.
United States Marine Corps I&I NewportCity , STATESite Safety Manager01/2001 to 01/2003
- Conducted over 15 safety inspections for six different sub-sites.
- Taught safety awareness classes and reported all attendance per policy monthly.
- Pinpointed and addressed all safety issues according to OSHA standards.
- Led a 0 death 0 fatality rate for Supply Battalion.
United States Marine Corps I&I NewportCity , STATEWarehouse/Packaging Manager01/1999 to 01/2001
- Managed over 23,000 items of close combat gear worth over $480 million.
- Implemented a locating system to account and keep track of all warehouse items.
- Conducted monthly wall to wall inventory to maintain accurate accountability.
- Handled all requests for embarking equipment and supplies.
United States Marine CorpsCity , STATESection Supervisor01/1998 to 01/1999
- Managed over 31 personnel assigned to the section.
- Identified and resolved issues efficiently and in accordance with Marine Corps standards.
- Developed and taught operational risk management training classes.
- Supervised and maintained the overall upkeep on all sleeping facilities.
- Assessed personnel performance and counseled them monthly.
United States Marine CorpsCity , STATEUnit Logistics Manager01/1996 to 01/1998
- Coordinated Unit and Cargo movement for deployment.
- Developed a comprehensive Standing Operating Procedures which streamlined the operations workload and increased the logistical readiness.
- Accountable for equipment valued over $500,000 dollars.
- Conducted oral briefings and prepared written executive summaries.
Harrison's Plastering CompanyCity , STATESite Technician01/1992 to 01/1996
- Aided in plastering/stucco over 1000 homes, hotels, businesses, and universities.
- Remodeled over 500 homes in the Orangeburg, Charleston, and Columbia, SC areas.
- Ability to paint, wallpaper, and decor various styles of rooms.
- Built storage houses upon request.
- Capable of reading blueprints and floor plans.
Education
Bachelor of Science:Business Management2014Park University Online
Currently Pursuing
Associate of Science:Management2013Park University , City, State, USA
Management Training Course2006United States Marine Corps, City, State
Ground Safety Course2001United States Marine Corps, City, State
Preservation Packing Course1996United States Marine Corps Training, City, State
Certified in Fundamentals of Total Quality Leadership (TQL) Certified in Operational Risk Management (ORM) Train the Trainer Certified in Ground Safety Certified in Laser Safety Cat II Certified on Power Equipment (Forklifts, Pallet Jacks, Reach Trucks) Bottom of Form 1995
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Resume Overview
School Attended
- Park University Online
- Park University
- United States Marine Corps
- United States Marine Corps Training
Job Titles Held:
- Area Manager-Morale,Welfare,Recreation(MWR)
- Area Supervisor- Morale,Welfare,Recreation(MWR)
- Site Lead-Morale,Welfare,Recreation(MWR)
- Operation/Logistics Coordinator
- Assistant Store Manager/Receiving/Stocking Manager
- Appliances/Building Material/Lighting Department
- Site Safety Manager
- Warehouse/Packaging Manager
- Section Supervisor
- Unit Logistics Manager
- Site Technician
Degrees
- Bachelor of Science : Business Management 2014
Associate of Science : Management 2013
Management Training Course 2006
Ground Safety Course 2001
Preservation Packing Course 1996
Certified in Fundamentals of Total Quality Leadership (TQL) Certified in Operational Risk Management (ORM) Train the Trainer Certified in Ground Safety Certified in Laser Safety Cat II Certified on Power Equipment (Forklifts, Pallet Jacks, Reach Trucks) Bottom of Form 1995
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