LiveCareer-Resume

area manager resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Veteran Operations and Sales Manager with top-level skills in business development and distribution. Likeable personality and customer-focused background coupled with expertise in relationship building. Ready to tackle new challenges and build success with exciting organization. Achievements include adding $3 million in new revenue in 12 months. Skilled at acquiring and retaining customers and training sales leaders to do the same. Goal-oriented and tactical with a decisive approach.

Skills
  • Order / Inventory management
  • Controlling costs
  • Employee Training
  • Vendor / Broker management
  • Recruitment
  • Budget development
  • Strategic Account Development
  • Relationship building and management
  • Business Development and Planning
Work History
05/2020 to Current
AREA MANAGER Glacier Bancorp Provo, UT,
  • Launch Performance into central Indiana market
  • Monitor customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Manage 8-10 onsite client visits per day.
  • Work closely with broker community.
  • Build brand identity and awareness with prospects and current clients..
  • Work with clients on finding products needed to fulfill their needs from specialty to private label.
  • Conduct training sessions to educate employees on best practices and procedures to increase profitability.
  • Resolved conflicts promptly to promote a positive environment for customers.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts
06/2019 to 02/2020
DIRECTOR OF FOOD Travel + Leisure Co. West Yellowstone, MT,
  • Developed and launched new Food Service division of Ideal Food Group.
  • Established and managed broker community.
  • Led development and execution of customer experience strategy and initiatives roadmap to drive differentiation between Ideal and its competitors.
  • Engages cross-functionally between all departments, shares information to prioritize initiatives, and communicates regularly to senior leadership and teams.
  • Evaluated and coordinated process for sales commissions.
  • Increased food service sales by 100%
  • Planned operations to effectively cover all needs while controlling costs and maximizing service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained sound financial footing by overseeing department profit, loss, and budgeting.
09/2017 to 10/2018
DIRECTOR OF OPERATIONS AND BUSINESS DEVELOPMENT BWQOHT LLC DBA BIG WOODS RESTAURANT GROUP City, STATE,
  • Implemented technology to collect data relating to customer habits, brand recognition and expectations.
  • Prepare and review monthly, quarterly and annual budgets.
  • Communicate and collaborate with internal and external teams for brand awareness.
  • Reviewed purchasing contracts / products and implemented changes for annualized savings of $232,000.
  • Using customer data, increased customer experience and brand recognition resulting in 10% gross profit increase.
  • Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
  • Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives.
  • Liaised with other directors and departmental heads to align operational and sales priorities with total company direction.
  • Built relationships with customers and community to establish long-term business growth.
04/2007 to 09/2017
SALES AND MARKETING SYSCO FOODS City, STATE,
  • Proven track record of providing exceptional customer service.
  • Assess and recognize patterns for opportunities and threats in current and prospective clients using Salesforce.
  • Utilizing consultative and solution selling to establish and cultivate strong customer relationships.
  • Present sales and marketing presentations to business owners and executive management Create, evaluate and negotiate purchasing contracts.
  • Daily management of performance, including lead volumes, revenue, margins, and related performance metrics to ensure accomplishment of performance goals.
  • District sales mentor and trainer.
  • Coordinate 40+ in person customer interactions per week, giving detailed, personalized, friendly and polite service to ensure customer retention.
  • Developed campaigns and specific marketing strategies for clients.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
  • 3.
Education
Expected in 06/2020 to to
EMBA: Business Administration and Management
QUANTIC SCHOOL oF BUSINESS AND TECHNOLOGY - Washington, D.C.,
GPA:
Expected in 05/1997 to to
B.A. DBL MAJOR:
Indiana University Bloomington - Bloomington, IN
GPA:
Expected in 05/1997 to to
Certification in Underwater Resource Management: Underwater Archaeology, Photography / Film Making
Indiana University Bloomington - Bloomington, IN
GPA:
Accomplishments
  • Year Over Year Lost Business at 0.02%.
  • Torchbearer Club FY 2015, 2016, 2017 - Sysco Corporate Annual Recognition Program, top 3% of gross margin in company.
  • Chairman’s Club FY 2013, 2015, 2016, 2017 - Sysco Annual Recognition Program, top 10% of gross margin in company.
  • Marketing Associate of the Year/ FY2014-2nd Place / FY2016- 1st Place / FY2017- 2nd Place.
  • Positive sales and profit growth of 15-30% YOY - FY2011 - 2017.

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Resume Overview

School Attended

  • QUANTIC SCHOOL oF BUSINESS AND TECHNOLOGY
  • Indiana University Bloomington
  • Indiana University Bloomington

Job Titles Held:

  • AREA MANAGER
  • DIRECTOR OF FOOD
  • DIRECTOR OF OPERATIONS AND BUSINESS DEVELOPMENT
  • SALES AND MARKETING

Degrees

  • EMBA
  • B.A. DBL MAJOR
  • Certification in Underwater Resource Management

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