Livecareer-Resume

Area Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Professional, Medical Equipment and Home Health Sales Representative with 8 years of sales experience. Prior to Sales I worked in the health care industry as a medical assistant to a Cardiologist and Primary Care Physician for approximately 8 years. With 16 years in the health care industry I have overseen patient care from a broad spectrum. From office to home. As a Community Care Area Manager I have specialized in closing the gap in facility turnover by providing a consistent care team. I' ve been able to help residents age in place with a number of programs designed to prevent hospitalizations that could potentially result in a long term care facility. I've worked closely with communities to provide effective communication between home care clinicians and facility clinicians.

Skills
  • Time management
  • Sales orientation
  • Team building and motivation
  • Issue and conflict resolution
  • Key accounts and territory management
  • Brand management
  • Sales minded
  • Area management
Education and Training
South Florida State College Avon Park, FL Expected in : Medical - GPA :
Experience
Manulife - Area Manager
Denver, CO, 04/2018 - Current
  • Interact with staff and residents at various events within the ALF communities.
  • Strengthening home health care initiatives and coordinating effective outcomes.
  • Extending existing relationships within each community through extensive communication and tried-and-true community care strategies.
  • Meetings with Wellness Directors, Executive Directors and Admission Directors to establish realistic goals for each community based on each communities specific protocol.
  • Collaborating with staff to maximize resident satisfaction, following community procedures and helping assist with aging in place.
  • Lead weekly meetings with our care team and the communities care team to communicate progress or decline for residents on service and possible questions for residents that may need home health services.
  • Hosting clinical health talks for residents to further educate on preventative measures for safety and disease processes.
  • Hosting/Performing blood pressure and weight clinics.
Capitol Broadcasting Company - Account Executive
Holly Springs, NC, 12/2017 - 04/2018
  • Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
  • Identified and achieved standards and expectations consistently.
  • Updated account plans based on changing markets, customer conditions and competitor activity.
Capitol Broadcasting Company - Account Executive
Rocky Mount, NC, 10/2013 - 10/2016
  • Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
  • Sold providers on products that would benefit a patients health and quality of life.
  • Provided education for the staff and local physicians on proper documentation to ensure patients could have the equipment they needed without being concerned over financial burdens.
  • Provided education to staff and physicians on different types of medical equipment available to assist all patients with their specific needs.
  • Referral coordination with office staff and physicians.
  • DME computer software, scheduling new setups as well as maintenance.
  • Developed relationships with clients and provided individualized customer service to maintain longevity of accounts.
  • Identified leads, built relationships with new clients and upsold services, increasing business
National Spine & Pain Centers - Medical Assistant
Fayetteville, NC, 08/2008 - 10/2016
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Completed basic physical assessments of patients to provide optimal care.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.

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Resume Overview

School Attended
  • South Florida State College
Job Titles Held:
  • Area Manager
  • Account Executive
  • Account Executive
  • Medical Assistant
Degrees
  • Some College (No Degree)