Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 20years of management performance.
Skills
Excellent communication skills
Organized and Proficient
Relationship building and management
Order management
Area management
Goals and Performance
Scheduling
Staff Management
Employee Training
Quality Management
Prospecting Clients
Staff Training
Staff Development
Operations
Product and Service Sales
Education
Empire Beauty School - KennesawKennesaw, GAExpected in 02/2011 ā āAssociate of Arts:Cosmetology Instructor - GPA:
Atlanta Area Technical SchoolAtlanta, CA, Expected in 12/1989 ā āAssociate of Arts:Cosmetology - GPA:
Frederick Douglass High SchoolAtlanta, GA, Expected in 05/1988 ā āHigh School Diploma: - GPA:
Work History
Marketsource - Area Manager Tinley Park, IL, 08/2021 - Current
Planned operations to meet established schedules, factoring in customer demands and growth of the salon.
Evaluated production level, quality standards and maintenance actions to identify and address operational problems and maintain targets for 3 Salons.
Resolved conflicts promptly to promote positive environment for customers.
Recruited, interviewed and hire stylist who can and will do job expected, and are a fit to the team.
To develop employees to reach full potential by teaching, coaching and reinforcing expectations and behaviors,
To know and understand day-to-day operations to run a profitable salon.
Managed inventory levels to ensure products are available to meet customer's needs. Also reviewing and approving inventory ordering for 3 salons.
Organize and deliver effective and timely salon meetings to encourage to encourage teamwork and provide information concerning changes or new programs and guerrilla marketing tactics.
Planned operations to meet established schedules, factoring in order demands and business forecasts
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Resolved conflicts promptly to promote positive environment for customers
Dedicated to expanding client bases by building lasting relationships
Supervised 3 location managers and assisted managers with their salon
Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources
Charter Schools Usa - Student Service Coordinator Indian Trail, NC, 10/2015 - 07/2017
Supported student social, emotional and academic development.
Provided information and coordinated referrals for available jobs after graduation.
Put on career fairs for job placement.
Advised students on issues such as course selection, progress toward graduation and career decisions.
Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
Planned graduations
Prepared students paperwork for State Board Exams.
Provided weekly updates of grades and hours for students
Counseled over 85 students
Lincoln Tech - Cosmetology Instructor Marietta, GA, 03/2012 - 10/2015
Recruited clients for students to get practical experience.
Prepared students for 20cosmetology exam with 90% success.
Followed GA curriculum accurately with detailed lesson plans.
Planned both theory and practical lessons for 20 students.
Connected instruction to real-world experiences and to students' post-secondary goals.
Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
Advised students on course selection, career decisions and other academic and vocational concerns.
Provided detailed instruction and role modeling for acceptable social and work-related behaviors.
Maintained documentation on educational services and tracked students' progress to gauge overall success of learning program.
Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
Supervised and monitored students' use of tools and equipment.
Established goals for courses with organized outlines and detailed lessons.
Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
Planned and documented programs of study meeting individual needs and abilities of students.
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