area manager resume example with 16 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Innovative and creative Fashion Industry Professional with deep expertise in market analysis and identifying emerging trends to improve purchasing and drive revenue. Highly skilled in impacting brand awareness and performance through understanding competitive landscapes and driving brand positioning. Proven excellence in vendor negotiations, employee training, and team leadership. Offer excellent communication and interpersonal skills with a focus on customer service.
Core Qualifications
Retail Market Knowledge Team Recruitment and Training Identifying Emerging Trends Loss Prevention Retail Merchandising POS Systems and Cash Handling Vendor Management Problem Solving and Mediation Inventory Control Procedures Active Listening Skills Employee Scheduling Microsoft Office Suite
CORE ACCOMPLISHMENTS Created numerous best-selling collections as Head Buyer. Improved buying procedures as Assistant Buyer by understanding customer wants to greatly increase customer satisfaction and revenue. Recruited, interviewed, hired, and trained over 100 employees to staff eight new store locations as Area Training Manager. Turned around numerous troubled stores as Area Training Manager through implementing systems to drive customer service. Developed an improved employee training program, including training tools, procedures, and processes to improve company and product knowledge and sales techniques.
Experience
Area Manager, 11/2016 to Current Mastec – Quemado, NM,
Deliver excellent customer service and demonstrate a high degree of professionalism.
Achieve personal sales standards and statistical goals.
Achieve store’s sales standards and statistical goalsLead and inspire a customer service culture by recognizing and rewarding team.
Participate in productive management and team meetings.
Recruit and hire top talent to meet the store and company needs.
Provide feedback through ongoing training, coaching, counseling, assessments and setting challenging goals to improve employee performance through effective use of development plans.
Manage all visual standards in the store, including merchandise presentation, lighting and general maintenance.
Achieve store shrink goals and maintain all operational standardsEnsure adherence to Company policies and procedures, manage payroll matrix. and all controllable expenses.
Ensure that proper channels of communication exist between the store, supervisors and corporate office.Help solve problems that affect the store's service, efficiency and productivity.
Head Buyer, 2014 to 07/2015 Bed Bath & Beyond – Webster, TX,
Manage business operations to drive brand growth and sales, including creative purchasing, merchandising, vendor negotiations, and sales training.
Build and maintain productive customer relationships through understanding needs, analyzing market trends, and providing both cutting-edge and classic product offerings.
Negotiate vendor relationships to achieve discounts on products.
Consistently drive stores to achieve success in a declining economy through obtaining proper merchandise.
Assistant Buyer, 2010 to 2014 Indy Tire Center – Tipton, IN,
Assisted Head Buyer with tracking trends and forecasting to identify upcoming product needs.
Attended trade shows to perform competitive analysis.
Built relationships with vendors to obtain new product offerings and ensure product quality.
Area Training Manager, 2008 to 2010 AA Concepts Inc. – City, STATE,
Supported ten retail store openings, including recruiting and training the sales force, development of policies and procedures, and operations management for launch.
Drove a consistently high standard of presentation in all stores by ensuring visual standards and organizing promotional events.
Managed day-to day operations, including shrinkage, wages, write-offs, cash, and store expenditures.
Maintained accounting records, including pricing, sales, and activity reports.
Store Manager, 2004 to 2008 AA Concepts Inc. – City, STATE,
Managed day-to-day store operations, including team training and motivation, customer service, sales management, store safety and cleanliness, and reporting.
Promoted AA Concepts through social media, community events, and targeted advertising.
Analyzed sales figures for forward forecasting and planning.
Managed employee relations, appraisals, and performance reviews.
Identified upcoming trends and performed competitive analysis to keep up with local competitors.
Education
High School Diploma: , Expected in 1998 to West Brook High School - Beaumont, TX GPA:
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