|Retail Market Knowledge Team Recruitment and Training Identifying Emerging Trends Loss Prevention Retail Merchandising POS Systems and Cash Handling Vendor Management Problem Solving and Mediation Inventory Control Procedures Active Listening Skills Employee Scheduling Microsoft Office Suite CORE ACCOMPLISHMENTS Created numerous best-selling collections as Head Buyer. Improved buying procedures as Assistant Buyer by understanding customer wants to greatly increase customer satisfaction and revenue. Recruited, interviewed, hired, and trained over 100 employees to staff eight new store locations as Area Training Manager. Turned around numerous troubled stores as Area Training Manager through implementing systems to drive customer service. Developed an improved employee training program, including training tools, procedures, and processes to improve company and product knowledge and sales techniques.|
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