Area Manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet customer demands. Empowering leader with superior dedication and mentoring abilities demonstrated over 13 years of management performance.
Dedicated competent in leading and mentoring team members.
Driven with experience ensuring the ongoing improvement of customer service standards within the assigned territory.
Responsible management professional well-versed in setting direction for work areas and ensuring quality and accuracy of work performance within multiple departments. Skilled at creating new processes to improve production while working safely.
Motivated shipping and formation manager with demonstrated knowledge of lead acid batteries best practices and operations. Proven skills in enhancing productivity, efficiency and with forward-thinking leadership. Bringing 15 years of experience in manufacturing and ready to take on challenging, growth-oriented role.
2 years experience as an hourly employee, 5 years as quality technician, 5 years as production supervisor formation and shipping department and 3 years experience as area manager in formation and shipping department.
Supervises Manufacturing Supervisors with respect to production, distribution, volume, cost, quality and achievement of production plans.
Assures, through Manufacturing Supervisors, good employee relations. May conduct employee meetings, approves requisitions, promotions, merit increases, transfers and discipline.
Stimulates maximum efficiency and productivity of both Manufacturing Supervisors and production employees. Assures efficient utilization of equipment and facilities.
In conjunction with Manufacturing Supervisors, establishes goals and objectives for assigned departments for review by Plant Manager. Administers the goal setting/performance appraisal program for the area.
Responsible for selection, hiring and development of Manufacturing Supervisors. Recommends merit increases, promotions and transfers.
Coordinates activities within his area with those of other production areas, plant staff managers and division. In conjunction with Production Control may develop weekly schedules to meet customer requirements.
Assures compliance with Company and Plant policies, health and safety standards, environmental regulations, hazardous waste, and good housekeeping practices.
Participates in base plan presentation. Continuously reviews ongoing performance within area of responsibility and takes action to assure achievement of goals.
Recommends improvements in equipment and processes. Coordinates, manages and evaluates the installation of new equipment or processes in area of responsibility.
Assures proper maintenance of machines and equipment in area of responsibility. Coordinates longer term planning for major maintenance projects.
Assures compliance with quality and process specifications.
Maintains the security of products and assets in area of responsibility.
Overtime is required to meet internal and external customer requirements.
Drives daily, weekly, and monthly performance metrics to ensure budgetary requirements are achieved.
Provide leadership to create a work environment that drives excellence in productivity, customer service and quality.
Ensures compliance with plant safety rules, policies and procedures and established housekeeping practices.
Understands and supports plant KPIs and Shop Floor Management objectives.
Use of continuous improvement skills such as Six Sigma, 5-S, Lean manufacturing, etc. to drive improvement.
Fosters a work environment built on fair and consistent treatment of all employees.
Assitant Manager, 09/2003 - 09/2005 Ralph Lauren – Gulfport, MS,
Delivery driver/ customer service experience 1 year and 2 years assistant manager.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Increased sales by offering advice on purchases and promoting additional products.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked closely with drivers and customer service to solve problems and handle customer concerns.
Planned and prepared work schedules to assign 8-member team to specific tasks.
Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Manager, 03/1992 - 05/1997 Papa Murphy's Holdings, Inc. – Bellingham, WA,
1 year as janitor, 2 years as shift supervisor and 2 years as manager.
Hired, trained and mentored staff to maximize effectiveness.
Drove team success through shared vision and recognition of quality performance.
Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Completed schedules, shift reports and other business documentation.
Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Trained and mentored all new personnel to maximize quality of service and performance.
Worked with front desk to respond promptly to all guest requests.
Restocked room supplies such as facial tissues for personal touch with every job.
Kept building entryway glass clean and polished for professional presentation.
Communicated repair needs to maintenance staff.
Maintained controls over expenses and inventory for optimal budget tracking.
Placed orders for housekeeping supplies and guest toiletries.
Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Education
Bachelor of Science: Business Administration, Expected in 03/1991 - University of The EAST - Manila Philippines, GPA:
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