Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • Promoted to Level 5 Area Manager within a year of employment at Amazon Fulfillment due to multiple continuous improvement initiatives and ability shown to lead large teams Selected to lead Kaizen involving the research and reallocation of process paths for inventory resulting in a savings of approximately $193,158 annually in indirect labor and $30,660 in direct labor Named Subject Matter Expert of Amazon Robotics team, in which hours were reduced by 35%, saving approximately $169,632 annually Given title of back-up Operations Manager (Level 6) after only 4 months of employment Asked to fill in as interim Area Manager during Amazon Fresh internship.
Professional Summary
Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
2016 to Current Area Manager Aquasafe Pool Management, Inc. | Owings Mills, MD,
  • Planned and executed multiple shifts as back-up Operations Manager averaging 105.3% to plan with management of 5 departments, 4 Area Managers and over 100 associates.
  • Prepared and implemented quality assurance program producing highest rate of success in the network while developing training materials used at facilities across North America.
  • Trained 2 Level 5 Managers, as a Level 4, who's results ultimately increased productivity by 37.5% in their specific departments.
  • Developed staffing plan and standard that was replicated across all shifts, increasing productivity overall by 11.5% in a 3 month period.
  • Promoted 5 Tier 1 associates to Tier 3 Operations Leadership Intern-Amazon Fresh.

04/2015 to 07/2015 Operations Leadership Intern Otis Worldwide | Marietta, GA,
  • Identified problem within operation involving 3rd party; recreated 3rd party's organizational structure, standardization, and performance management.
  • Conducted operations in Pick, Pack, and Ship departments, leading a team of approximately 30 associates per shift.
  • Led shift meetings motivating a team of associates to exceed their rates and commitment to the company.

04/2014 to 04/2015 Operations Leadership Intern Otis Worldwide | Miami Lakes, FL,
  • Presented and executed a major process improvement to senior management - saving $100,000 annually, increasing units per hour within the inbound system, reducing labor on shift by 50%.
  • Integrated processes to manage associates' understanding of techniques to obtain efficient capacity, replenishment, and returns systematics; including the purpose of a 4M strategy into daily routine.

Expected in 2015 BBA | Supply Chain Management Texas A&M University, College Station, TX GPA:

3.9 GPA - Summa Cum Laude

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School Attended

  • Texas A&M University

Job Titles Held:

  • Area Manager
  • Operations Leadership Intern
  • Operations Leadership Intern


  • BBA

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