LiveCareer-Resume

area manager resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Communicative Foreman skilled in placing material orders, providing safety briefings and coordinating health and safety inspections. Performance-oriented and proactive in reviewing forecasts and work orders. Outstanding expense tracking, inventory management and resource coordination abilities. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.

Skills
  • Decision Making
  • Team Leadership
  • Customer Service Management
  • Goal Setting
  • Quality Assurance
  • Problem Anticipation and Resolution
  • Originality and Creativity
  • Focus and Follow-Through
  • Business Leadership
  • Employee Motivation
  • Operations Oversight
  • Records Organization and Management
  • Budget Control
  • Administrative Management
  • Sales Promotion
  • Sales Tracking
  • Recruitment and Hiring
Experience
Area Manager, 05/2019 to 01/2021
Anheuser-Busch InbevPalo Alto, CA,
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Supervised 50 employees, ensuring optimal productivity.
  • Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
  • Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
  • Implemented new processes and procedures tactfully and passionately.
  • Supervised business functions, employee staffing, customer retention and financial accountability for stores.
  • Revitalized underperforming teams and transformed profitability and productivity through targeted training.
  • Evaluated schedules, orders and forecasts to plan processes and meet timetables.
  • Inspected production, quality control and maintenance reports to detect and address production problems.
  • Streamlined operational efficiencies by successfully hiring top talent driving productivity.
  • Boosted team morale and overall revenues by creating and implementing sales contests.
  • Boosted team morale and overall revenue by creating sales contests.
  • Coordinated preventive and predictive maintenance programs to maintain optimal equipment functionality.
  • Planned material and equipment needs to drive on-time delivery in concert with project schedule.
  • Aligned procedures and protocols with changing business demands.
  • Conferred with technical and administrative staff to devise and implement corrective actions.
  • Authored and updated production reports and personnel records to facilitate operational decisions.
  • Boosted revenues by delivering effective sales training, issue resolution techniques and staff mentoring on company's web-based collections system.
Lifeguard, 09/2018 to 03/2019
City Of Morgan Hill, CaMorgan Hill, CA,
  • Watched over swimmers to respond quickly to distress situations.
  • Maintained neat and clean pool area and clean water.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Observed sections of assigned water zone of responsibility.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Adhered strictly to emergency action plans.
  • Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Filled out incident and accident reports and submitted to supervisor.
  • Administered first aid and CPR in response to life-threatening situations.
  • Coordinated and taught instructional classes in fundamentals of swimming and water safety.
  • Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
Owner/Operator, 03/2021 to 08/2022
Lineage LogisticsDallas, TX,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Devised business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Executed performance reviews to encourage improved productivity for team members.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Led startup and creation of operational procedures and workflow planning.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Customer Service Cashier, 04/2016 to 07/2018
Paradies Lagardère Travel RetailMoline, IL,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Education and Training
Bachelor of Arts: Biology, Expected in 2022 to University of Virginia - Charlottesville, VA
GPA:
Associate of Science: Biology, Expected in 2020 to Northern Virginia Community College - Annandale, VA
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Persian:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • University of Virginia
  • Northern Virginia Community College

Job Titles Held:

  • Area Manager
  • Lifeguard
  • Owner/Operator
  • Customer Service Cashier

Degrees

  • Bachelor of Arts
  • Associate of Science

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