Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I am ready to offer exceptional leadership and planning abilities to take on a new role setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in office standards and market trends.
Skills
Maintaining work areas
Demonstration area setup
Area management
Project area set up
Local area knowledge
Wide-area Networks
Area monitoring
Budget planning
Vendor procurement
New product launching
Maintaining standards
Intake assessments
Closing tickets
Claims investigation and research
Leadership communications
Maintaining budgets
Overseeing budgets
Business systems management
Enrollment requirements
Running reports
Verifying documentation
Work History
04/2019 to 10/2019
Area Coordinator Eastern Oregon University – La Grande, OR,
Administered all facets of personnel policies and procedures, including conception, modification, and approval of professional staff additions.
Developed subject and grade leaders to advance oversight and improve instruction.
Oversaw administrative functions such as schedule management and protocols for orientation, registration and related activities.
Supported human resources operations, including hiring, training, disciplinary action and termination in compliance with legal guidelines and requirements.
Modeled expected and appropriate leadership to promote to teaching staff and administrative personnel positive interaction with students and families.
Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
Performed classroom evaluations to assess teacher strategies and effectiveness.
Prepared school budget and submitted to school board with recommendations for hiring, capital expenditures and cost-saving initiatives.
Conducted training and change management processes to improve operations.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Determined and recommended methods to address improvement opportunities.
12/2017 to 04/2019
Assistant Branch Manager Connex Credit Union – Menomonee Falls, WI,
Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
Identified and capitalized on community business opportunities with effective networking.
Built rapport with account holders by reaching out with product recommendations and account updates.
Trained and developed new team members in alignment with branch service standards and objectives.
Assessed budget plans and present costs to forecast trends and recommend changes.
Reviewed credit applications for risk factors and credit worthiness.
Demonstrated knowledge of branch financial products, including loans and lines of credit.
Developed sales strategy to meet established sales objectives.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Analyzed, reduced and controlled expenses by improving resource allocation.
09/2015 to 12/2017
Business Development ManagerBrunswick Corp. – City, STATE,
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
Negotiated, prepared and signed contracts with clients.
Consulted with product development teams to enhance products based on customer data.
Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
Reached out to potential customers via telephone, email and in-person inquiries.
Created reports and presentations detailing business development activities.
08/2006 to 09/2015
National Account Security ManagerSecuritas Security Services – City, State,
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Equipped and organized facility to comply with company strategy for online and offline quality controls.
Managed and archived quality documentation and participated in internal and external quality audits.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Improved quality processes for increased efficiency and effectiveness.
Developed standard operating procedures and document workflows for current and future process steps.
Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
Determined and recommended methods to address improvement opportunities.
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Adhered to established policies, procedures and compliance for satisfactory audit rating.
Updated quality control standards, methods and procedures to meet compliance requirements.
Education
Expected in 05/1985
High School Diploma: Nicholas County High School - Carlisle, KY GPA:
Expected in 06/2004
Associate of Science: Accounting And Business Management Maysville Community College - Maysville, KY, GPA:
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