Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I am ready to offer exceptional leadership and planning abilities to take on a new role setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in office standards and market trends.

  • Maintaining work areas
  • Demonstration area setup
  • Area management
  • Project area set up
  • Local area knowledge
  • Wide-area Networks
  • Area monitoring
  • Budget planning
  • Vendor procurement
  • New product launching
  • Maintaining standards
  • Intake assessments
  • Closing tickets
  • Claims investigation and research
  • Leadership communications
  • Maintaining budgets
  • Overseeing budgets
  • Business systems management
  • Enrollment requirements
  • Running reports
  • Verifying documentation
Work History
04/2019 to 10/2019
Area Coordinator Eastern Oregon University La Grande, OR,
  • Administered all facets of personnel policies and procedures, including conception, modification, and approval of professional staff additions.
  • Developed subject and grade leaders to advance oversight and improve instruction.
  • Oversaw administrative functions such as schedule management and protocols for orientation, registration and related activities.
  • Supported human resources operations, including hiring, training, disciplinary action and termination in compliance with legal guidelines and requirements.
  • Modeled expected and appropriate leadership to promote to teaching staff and administrative personnel positive interaction with students and families.
  • Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Prepared school budget and submitted to school board with recommendations for hiring, capital expenditures and cost-saving initiatives.
  • Conducted training and change management processes to improve operations.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Determined and recommended methods to address improvement opportunities.
12/2017 to 04/2019
Assistant Branch Manager Connex Credit Union Menomonee Falls, WI,
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Identified and capitalized on community business opportunities with effective networking.
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Assessed budget plans and present costs to forecast trends and recommend changes.
  • Reviewed credit applications for risk factors and credit worthiness.
  • Demonstrated knowledge of branch financial products, including loans and lines of credit.
  • Developed sales strategy to meet established sales objectives.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Analyzed, reduced and controlled expenses by improving resource allocation.
09/2015 to 12/2017
Business Development Manager Brunswick Corp. City, STATE,
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
  • Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
  • Negotiated, prepared and signed contracts with clients.
  • Consulted with product development teams to enhance products based on customer data.
  • Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Created reports and presentations detailing business development activities.
08/2006 to 09/2015
National Account Security Manager Securitas Security Services City, State,
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Improved quality processes for increased efficiency and effectiveness.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Determined and recommended methods to address improvement opportunities.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
Expected in 05/1985
High School Diploma:
Nicholas County High School - Carlisle, KY
Expected in 06/2004
Associate of Science: Accounting And Business Management
Maysville Community College - Maysville, KY,

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Resume Overview

School Attended

  • Nicholas County High School
  • Maysville Community College

Job Titles Held:

  • Area Coordinator
  • Assistant Branch Manager
  • Business Development Manager
  • National Account Security Manager


  • High School Diploma
  • Associate of Science

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