Area Coordinator Resume Example
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AREA COORDINATOR
Professional Summary
Housing Professional effective at promoting resident satisfaction by addressing concerns and implementing solutions to enhance the living environment. Competent supervisor with demonstrated operational and leadership proficiency. Skilled in Conflict Resolution, Critical Thinking, Advising, Evaluation and Event Coordination & Management.
Skills
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Work History
Area Coordinator / / Dickinson College - Carlisle , PA / 07.2019 - Current
- Managed multiple residential communities including administrative, facility, and programmatic functions for LGBTQ+, All Female, and Co-ed communities.
- Maintained general operation of 5 residence halls, including budget management, assessment of physical environment and communication with custodial staff.
- Provided direction to staff on program planning, implementation and assessment to meet residents' developmental needs.
- Established personal contact with students to adequately address student needs and concerns by remaining visible, approachable and active in halls.
- Assisted students with common issues, including transition to college, financial concerns, stress management, study skills and selecting majors.
- Coordinated safety crisis intervention within residential communities.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Communicated with residents while offering strategic solutions to remedy problems.
- Conducted weekly area staff meetings to communicate information concerning residents, programming, administrative matters, staff development and other relevant issues.
- Implemented departmental community planning efforts through student development models and participated in creation and implementation of professional development and training opportunities.
Hall Director / / Lakeland University - Plymouth , WI / 06.2017 - 07.2019
- Directly supervised 30 student staff members, including 14 Resident Assistants and 16 Front Desk Assistants
- Managed building operations for 2 residential facilities holding up to 450 first-year and second-year students, including special interest housing, “themed” communities
- Recruited, selected, and hired 90 Resident Assistants and 100 Front Desk Assistants each year
- Managed a $3,300 budget for building-wide programs, individual hall funds, office supplies, and materials
- Developed and facilitated training sessions for student staff members on the following topics: policy and procedures, community building, professional development opportunities
- Adjudicated conduct cases using Maxient soware by hearing cases and assigning appropriate sanctions as needed.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Handled disciplinary actions, performance appraisals and terminations of staff.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Managed social media presence of department.
Hall Director / / Lakeland University - West Allis , WI / 07.2015 - 05.2017
- Directly supervised and evaluated a staff of 14 Resident Assistants within an area of up to 500 students.
- Participated, coordinated, and assisted in the training of Graduate Staff and Resident Assistant staff Conducted developmental and intentional conversations with residents within the managed area.
- Created and marketed departmental programs benefitting student growth and development, as it related to the mission and vision of the organization.
- Maintained records and allocated funds as appropriate for Resident Assistant programs within residential area.
- Participate in an On-Call crisis management rotation, which included consistently confronting policy violations and safety concerns.
- Completed administrative work daily, comprised of: Weekly Reports, Programming Requests and Evaluations, On-Call Reports, Incident Reports, Maintenance Work Orders, etc.
- Promoted positive relations between residents and staff.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
ACUHO-I Intern / / Longwood University - City , STATE / 05.2015 - 07.2015
- Developed skill workshops conducted for all student staff.
- Managed quality assurance program, including internal audits.
- Completed clerical tasks such as filing, copying and distributing mail.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Performed administrative functions by preparing weekly reports, completing forms and initiating correspondence.
- Monitored social media and online sources for industry trends.
Education
University of Lynchburg - City, State / 05.2017Master of Education (M.Ed: Educational Leadership, Higher Education
Longwood University - City / 05.2015Bachelor of Science - BS: Liberal Studies, Sociology
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Resume Overview
School Attended
- University of Lynchburg
- Longwood University
Job Titles Held:
- Area Coordinator
- Hall Director
- ACUHO-I Intern
Degrees
- Master of Education (M.Ed : Educational Leadership, Higher Education
Bachelor of Science - BS : Liberal Studies, Sociology
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