Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Self-assured individual trained to be a hospitable Community Coordinator as a result of more than 32 years' working for a Retail organization. Flexible and poised promoting well-developed skills in relationship building, passion for the people, motivational drive and outstanding verbal and written communications.

Skills
  • Planning and Coordination
  • Relationship-Building
  • Training & Development
  • MS Office
  • Written and verbal communication
  • Proficient in Microsoft Powerpoint
  • Customer service
  • Community Relations
  • Business partnerships
Education
Expected in 12/2020 BACHELOR'S DEGREE | BUSINESS MARKETING SAM HOUSTON STATE UNIVERSITY, Huntsville, GPA:
Certifications
  • Project Management, PMI - Currently Enrolled
  • Introduction to Project Manager, PMI- Currently Enrolled
Affiliations
  • City of Magnolia- Keep Magnolia Beautiful- Board Member (2015- 2016)
  • City of Tomball Hotel Occupancy Tax- Board Member (2012-2013)COMMITTEES
  • Klein ISD- Campus Instructional Development Council- Member (2015-2016)
  • Houston Northwest Chamber of Commerce Board Nominating Committee (2013- 2015)
  • Mentor Tomball Administrator Committee (2012-2014)
Additional Information
  • HEB Featured Partner- Inside September HEB Issue
  • 2010 Texas Heroes Literacy Award – Mercury Publishing-
  • 2017 HEB Houston Division Woman of Distinction Award (2012)
  • HEB David Ashworth Community Service Award Nomination (2012-2019)
  • HEB Scholarship Recipient (2015-2020)
  • Junior Achievement Classroom Facilitator-
  • 2013-2017 Girl Scouts of America Adult Parent Volunteer- 2009- Current
  • Volunteer: Sunday School Teacher & Scholarship Committe- Impact Church/ The Woodlands
Work History
02/2013 to Current Area Community Coordinator H-E-B | City, STATE,
  • Supervised activities and events such as H-E-B's Children's Literacy Center, Kids Day and 911 Helping Heroes Day to promote positive community relations.
  • Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
  • Gathered information and created materials on such topics as H-E-B holiday product and service and store events such as character kids day for dispersal within local community.
  • Prepared and distributed meals at Houston Food Bank for public affairs events such as "Souper" Bowl of Caring & disaster relief.
  • Conducted community workshops to promote different programs and educate public on available services such as wine & cheese pairing class in partnership with Lone Star College.
  • Referred partners and families to shelters, legal resources and educational programs available within communities.
  • As needed, developed schedules and assignments for volunteer staff.
  • Coordinated individual referrals to obtain community services, advocated for Partner needs and resolved roadblocks.
  • Referred Partners to appropriate team members, community agencies and organizations to meet treatment needs.
  • Worked with top store leaders to coordinate team development activities and trainings.
  • Pleasantly welcomed through networking all community stake holders, leaders and guests to H-E-B.
  • Developed in-store communications such as monthly newsletters.
  • Occasionally worked with top store leaders and store admins to coordinate development activities and training.
11/2009 to 02/2013 COMMUNITY COORDINATOR HEB H-E-B | City, STATE,
  • Created new programs that resulted in increasing productivity and customer satisfaction
  • Created agendas and communication materials for team meetings
  • Collaborated with others (top store leaders and teams) to discuss new community and volunteer opportunities
07/1999 to 11/2009 HUMAN RESOURCES SUPPORT/ COORDINATOR HEB H-E-B | City, STATE,
  • Occasionally worked and managed projects for over eight HR managers and regional vice-President sometimes, at once.
  • Counseled Partners and admins regarding company policies, procedures and workplace issues.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Coordinated and conducted new hire pre-interviews.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Sent regional notices to stores regarding divisional information and updates such as United Way campaign and job postings.
  • Completed regional background and reference checks to facilitate hiring and on-boarding of employees.
  • Accurately prepared government compliance reports and proposal requests for employee data.
  • Addressed and resolved general payroll-related inquires.
  • Gathered personnel records from all employees division-wide.
  • Explained employee compensation, benefits, schedules, policies, working conditions and promotion opportunities to new regional merchants, directors, and unit/store leaders.
  • Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
  • Researched all payroll, COBRA, disability and FMLA issues.
  • Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
  • Completed employee employment verification and unemployment paperwork prior to hire or termination.
  • Assisted HR management staff in weekly manpower processes and data audits.
  • Coordinated employment offers with management and extended offers to selected candidates.
  • Maintained human resources information system and kept employee files up to date, confidential and accurate.
  • Coordinated meetings, developed meeting content and presented human resources law updates.
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Edited job position announcements before authorizing post.
  • Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives.
  • Conducted regional admin meetings to convey updates.
  • Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.

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Resume Overview

School Attended

  • SAM HOUSTON STATE UNIVERSITY

Job Titles Held:

  • Area Community Coordinator
  • COMMUNITY COORDINATOR HEB
  • HUMAN RESOURCES SUPPORT/ COORDINATOR HEB

Degrees

  • BACHELOR'S DEGREE

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