Seasoned customer service with more than 20 years of experience in thebusiness environment . Excellent listening skills and communication skills.In accordance with the Patient Financial Specialist . Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, copays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislationregarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the hospital department Service vision.
Education and Training
High School Diploma : Art, 1970Dublin High School － dublin, Ohio, USAArt Also attended Franklin University,Columbus State and Fort Hayes Adult Career Night Classes.
AR Specialist April 2003 to August 2013Ohio Health － Columbus, OhioEvaluated patient care procedural changes for effectiveness.
Started in the soft core collections with American Collections Systems January 2000.
Called on clients to set up.
payment plans as an extended business office for Ohio Health.
April 1st of 2003 I was offered the opportunity.
and accepted to work full time for Ohio Health,AR Specialist 04/2003 to 08/2013Ohio Health – Columbus, OhioStarted in the soft core collections with American Collections Systems January 2000.Called on clients to set up.payment plans as an extended business office for Ohio Health.April 1st of 2003 I was offered the opportunity.and accepted to work full time for Ohio Health,.Why should you consider hiring me ? Because I'm honest, focus, and determined to getdone any tasks that's given to me. I'm also a great people person so there wont be anytrouble caused during my employment here.Also I'm a non smoker, non drinker never useddrugs and in my opinion older workers more reliable .