Cashier at McDonalds with 3 years experience. Worked the drive-thru, because I worked very well with customers.
Lifeguard for the Park District of Niles for 5 summers, worked well with children, and was certified in first aid and CPR by Starguard.
Village of Niles, Fitness Center, Aquatic Manager, worked well with children and fellow employees. Made the schedule on a weekly basis, if there was every any problems, employees would come to me first before my supervisor, and am certified by Red Cross in first aid and CPR.
Critical thinking skills
Seasoned in conflict resolution
Energetic work attitude
Adaptive team player
Excellent communication skills
While at Mcdonalds was recognized by peers and management for going above and beyond normal job functions.
In my Second year at the Park District was named, most reliable and lifeguard of the Summer.
Within nine months of working for the village I was promoted to manager, I feel my strong communications skills along with a solid work ethic contributed to me being promoted within a year.
Aquatic ManagerAug 2011 to Current The Village of Niles, Fitness Center － Niles, IL
Teach group and private swim lessons.
Make sure that all aquatic amenities are working properly.
Train new employees in first aid and CPR to their certification.
Resolve situations from a managerial standpoint when there is conflicts between staff members and clientele, this also applies when there is conflicts between staff members.
Schedule and Supervise bimonthly in-service training sessions.
Develop and maintain client relationships.
LifeguardApr 2010 to Sep 2014 Niles Park District － Niles, IL
Made sure everyone was safe at all times .
Made sure all patrons followed posted rules.
At the end of every shift I made sure my work stations were clean and safe.
CashierMar 2008 to Apr 2010 Mcdonalds － Niles, IL
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Served fresh, hot food with a smile in a timely manner.
Mastered Point of Sale (POS) computer system for automated order taking.
Carefully maintained sanitation, health and safety standards in all work areas.
Frequently washed and sanitized hands, food areas and food preparation tools.
Worked well with teammates and openly invited coaching from the
Associate of Science, Business2015Oakton Community College － Des Plaines, IL, United States of America