Diligent and driven worker
effective communicator and team-builder with strong analytical, technical and organizational skills.
Education and Training
Bachelor of Science : Health Administration, 05/16California-State University of Northridge － Northridge, CA, United StatesCoursework in Health Services
Appointment Clerk August 2017 to CurrentKaiser Permanente Los Angeles Medical Center － Los Angeles, CA
Determines the type of appointment requested or needed, reviews scheduling mix of various physicians/providers, and them makes appointment utilizing appropriate guidelines.
Compose messages to providers or other medical staff based on member requests.
Determine if calls are urgent or emergent and refer to RNs as appropriate following established guidelines.
Initiate change of physician requests and change forms for corrected medical record numbers. Verify and update member demographics.
Cash Office Associate and Front-End Team Member September 2012 to December 2017Target － Northridge, CA
Cash management Account for all the cash and make money bundles in preparation for the next business day
Safe balance and cash advances
Responsible for bank deposits and cash orders
Cash reports and data entry
Trained in different areas of the store: Cashier, Customer service representative, the food service department, electronics department and certified to operate the cart machine Assist guests with off-site and online orders.
Intern January 2016 to May 2016Providence St. Joseph's Medical Center － Burbank, CA
Researched and created a project intake request for the IT department
Created excel graphs for the Emergency Department
Shadowed day to day operations of the directors of various departments and attended meetings
Cash management, Customer service, Data entry, Graphs, Excel, Power Point, Microsoft Word, Typing