(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over 3 years retail experience in a fast-paced, team-based environment. 
  • Creative Problem Solver
  • Exceptional communication skills
  • Quick learner
  • Team Player
  • MS Windows proficient
  • EMR proficient
Citrus College Glendora, CA Expected in 2009 Certification : Hospital Unit Coordinating - GPA :
Work History
Bobby Dodd Institute - Appointment Clerk
Atlanta, , 09/2011 - Current

  • Booking appointments for the departments of Family and Internal Medicine, Pediatrics, Optometry and Ophthalmology, Neurology, Nephrology, General Surgery, Orthopedics, Podiatry, and Oncology. 
  • Assisting Booking Team with outreach programs and projects.
  • Direct members to correct locations.
  • Send out correct information and updating of accounts.
Brookdale Senior Living - Dietary Clerk
Albuquerque, , 02/2010 - 08/2011

  • Earned management trust by serving as key holder, responsibly opening and closing department.
  • Dealt with call offs and staffing needs.
  • Assisted Dietitians with workloads.
  • Managed trayline for breakfast, lunch, and dinner.
  • Answered patient calls, addressing dietary concerns.

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School Attended

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  • Dietary Clerk


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