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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over 3 years retail experience in a fast-paced, team-based environment. 
Skills
  • Creative Problem Solver
  • Exceptional communication skills
  • Quick learner
  • Team Player
  • MS Windows proficient
  • EMR proficient
Education
Citrus College Glendora, CA Expected in 2009 Certification : Hospital Unit Coordinating - GPA :
Work History
Bobby Dodd Institute - Appointment Clerk
Atlanta, , 09/2011 - Current

  • Booking appointments for the departments of Family and Internal Medicine, Pediatrics, Optometry and Ophthalmology, Neurology, Nephrology, General Surgery, Orthopedics, Podiatry, and Oncology. 
  • Assisting Booking Team with outreach programs and projects.
  • Direct members to correct locations.
  • Send out correct information and updating of accounts.
Brookdale Senior Living - Dietary Clerk
Albuquerque, , 02/2010 - 08/2011

  • Earned management trust by serving as key holder, responsibly opening and closing department.
  • Dealt with call offs and staffing needs.
  • Assisted Dietitians with workloads.
  • Managed trayline for breakfast, lunch, and dinner.
  • Answered patient calls, addressing dietary concerns.

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Resume Overview

School Attended

  • Citrus College

Job Titles Held:

  • Appointment Clerk
  • Dietary Clerk

Degrees

  • Certification

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