Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over 3Â years retail experience in a fast-paced, team-based environment.Â
Skills
Creative Problem Solver
Exceptional communication skills
Quick learner
Team Player
MS Windows proficient
EMR proficient
Education
Citrus CollegeGlendora, CAExpected in 2009 – –Certification:Hospital Unit Coordinating - GPA:
Websites, Portfolios, Profiles
Work History
Bobby Dodd Institute - Appointment Clerk Atlanta, , 09/2011 - Current
Booking appointments for the departments of Family and Internal Medicine, Pediatrics, Optometry and Ophthalmology, Neurology, Nephrology, General Surgery, Orthopedics, Podiatry, and Oncology.Â
Assisting Booking Team with outreach programs and projects.
Direct members to correct locations.
Send out correct information and updating of accounts.
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