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applecare at home advisor resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
To secure a position in a fast-paced, purpose driven organization that can employ my professional strengths, learn new skills, and be a part of a great team.
Accomplishments
  • Apple, Inc. Honor Roll for exceeding expectations in key metrics. 
  • Promoted within six months of employment at Apple, Inc.
  • Offered Office Manager position after 1 year with Pacific Dental Services based on performance.
  • Top 10% in sales in my district while employed at Wells Fargo. 
Experience
Applecare At Home Advisor, 07/2015 - Current
Brookdale Senior Living Citrus Heights, CA,
  • Tier 1 Technical Support for Apple IOS devices and Mac Computers.
  • Schedule retail store reservations.
  • Dispatch repairs according to warranty status.
  • Log every case with detailed notes. 
  • Provide excellent customer service on every call.
  • Properly direct inbound calls in phone queues. 
Benefits Coordinator, 05/2014 - 07/2015
Town & Country Federal Credit Union South Portland, ME,
  • Educated patients on various payment methods.
  • Created treatment plans and scheduled accordingly. 
  • Provided accurate and appropriate information in response to patient inquiries. 
  • Maintained up-to-date records at all times. 
  • Trained staff on how to improve customer interactions.
Teller, 10/2012 - 05/2014
Hogan Lovells Philadelphia, PA,
  • Introduced new products and services to customers.
  • Processed cash and check transactions with no mistakes. 
  • Balanced a high limit cash drawer. 
  • Followed all audit compliance safety procedures. 
  • Exceeded quarterly goals every quarter. 
Associate, 03/2012 - 05/2012
At&T Portables Allentown, PA,
  • Worked as a team and helped families and individuals learn the importance of saving.
  • Sold life insurance, annuities, and other variable products.
Retail Sales Consultant, 09/2007 - 08/2011
Target Lynnwood, WA,
  • Activated and sold smart phones, accessories, mobile broadband cards and rate plans.
  • Provided product knowledge to each customer.
  • Showed customers how to read and understand their bills. 
  • Worked as part of a team to meet both individual and store goals every month. 
Style Consultant, 10/2005 - 04/2006
Option Care Health San Antonio, TX,
  • Sold high-end fashion, music and art to a wide range of clients.
  • Provided great customer service. 
  • Studied various designers to better sell their product. 
  • Ran a point of sale system and maintained a cash drawer. 
  • Processed returns and exchanges.
Office Clerk, 03/2002 - 2011
IC & Sons Farm Labor, Inc. City, STATE,
  • Processed correspondence and distributed accordingly. 
  • Assisted in running weekly payroll and billing. 
  • Maintained supplies stocked and did general janitorial work. 
Education
High School Diploma: , Expected in 2004
-
Reedley High School - Reedley, CA
GPA:
Status -
Languages
Bilingual English / Spanish.

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Resume Overview

School Attended

  • Reedley High School

Job Titles Held:

  • Applecare At Home Advisor
  • Benefits Coordinator
  • Teller
  • Associate
  • Retail Sales Consultant
  • Style Consultant
  • Office Clerk

Degrees

  • High School Diploma

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