Apparel Clerk Resume Example Kroger

APPAREL CLERK

Professional Summary

Skills

Work History

12/2012 to 11/2013

Apparel ClerkKroger – Snohomish , WA

Answered questions regarding the store and its merchandise.
Demonstrated use and care of merchandise.
Greeted customers and ascertained customers' needs.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Developed positive customer relationships through friendly greetings and excellent service.

07/2004 to 07/2012

Assistant ManagerBi-Mart Corporation – Gresham , OR

Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Maintained cleanliness and presentation of stock room and production floor.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Folded and arranged garments in attractive displays.

Education

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