Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Objective

I am a reliable worker with background in operating cash registers, stocking merchandise, dealing with food, keeping areas organized, keeping customers and residents comfortable and happy, and being around people regularly. I am highly motivated, proactive, and punctual with a team-oriented and positive mentality.

Skills
  • Communications
  • Problem resolution
  • Organization
  • Customer service
Education and Training
Expected in 06/2021 High School Diploma | Liberty High School, Liberty, IL, US, Liberty, IL , GPA:
Experience
10/2019 to Current Apparel Associate Bass Pro Shops | Ammon, ID,
  • Recovered and organized stock throughout each shift to keep racks customer-ready.
  • Addressed customer requests for certain items and resolved service issues to maximize satisfaction.
  • Processed sales for customers and encouraged additional purchases with excellent cross-selling abilities.
  • Maintained customers' available product selections by quickly replenishing products from incoming freight.
  • Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
  • Greeted every nearby customer within seconds to engage and assist with any apparel need.
  • Worked with management to quickly replenish low or out-of-stock items.
  • Audited inventory to identify and correct discrepancies.
  • Designed and deployed new display ideas to improve accessibility to merchandise and increasing sales.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Communicated with customers offers throughout the store, including policies, restrictions and refund policies.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Educated customers on product and service offerings.
  • Used the register system to ring up customer purchases, process payments and issue receipts.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
04/2020 to 07/2020 Crew Member Biscuitville | Whitsett, NC,
  • Drove team success by completing assigned task quickly and accurately.
  • Organized and restocked foods and smoothie item supplies to support operations and team productivity.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Prepared large batches of food according to standard recipes.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Washed, peeled, cut and measured recipe ingredients.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
10/2018 to 12/2019 Service Attendant Western States Cat | Twin Falls, ID,
  • Transported patients to and from medical, dental and personal care appointments.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Helped clients maintain daily living standards by assisting with extra hygiene needs, such as hair brushing, nail painting, and accessorizing.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Engaged with patients and families, providing emotional support and instruction while encouraging healthy meals, independent living skills and adaptation to disability or illness.
  • Worked with supervisory medical staff to review cases and improve care.
  • Improved patient outlook and daily living through compassionate care.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Reported concerns to supervisory nurses to maintain optimal care for all client needs.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Maintained clean and well-organized environment to promote client happiness and safety.

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Resume Overview

School Attended

  • Liberty High School, Liberty, IL, US

Job Titles Held:

  • Apparel Associate
  • Crew Member
  • Service Attendant

Degrees

  • High School Diploma

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