Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
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Being a Property Manager was to ensure compliance with financing grograms such as Tax Credit, Bond compliance, HUD etc. Market, Maintain, Manage; these are just a few of the many hats I wore in the highly visible role. I was to oversee all operational aspects of our Affordable Housing located in Jefferson and Lone Star, Tx. Being in property management i was responsible for maintaining the community, supporting its residents and developing team members all while meeting financial objectives of the owner and management company. Also some of my responsibilities were to maintain optimum level of occupancy through wait list management and proactive marketing process timely and accurate move-ins, move-outs, and recertification's. Property Manager was to keep up with annual and interim recertification's in compliance with the guidelines, local, State, and Federal regulations. Approve rental applications for multiple programs following property and agency standards. Maintain compliance with all State and Federal programs regulations relating to the property and to oversee preparation for audits and inspections. Ensure property compliance by maintaining the compliance percentage for Low Income Housing Tax Credit, or and other applicable programs. Ensure the accuracy of HAP request and TRACS files while working with the company's compliance department to investigate/resolve TRACS errors. Review Monthly and quarterly reports and address discrepancies. Manage marketing according to the Affirmative Fair Housing Marketing Plan and update as necessary. Complete the annual utility analysis for submission with Rent Schedule to HUD. Ensure the property and grounds are well maintained. Complete annual or periodic unit inspections and monthly building inspections, Resolve resident issues and conflicts in a timely manner and in accordance with site guidelines.
Operation Manager is responsible for the operational outcome of all business of the company. This position supported and was guided by Spring Market Co-op's high-leven goals while maintaining and shaping co-op wide systems that was to empower the co-op's management and staff to be efficient and effective in serving the needs of the community. The Operations Manager served to the co-op by continually improving operations of the business by planning, organizing, and evaluating organizational structure and managing staff and vender relationships.
Take primary responsibility for Merchandising product and developing initiatives across departments/throughout store. Closely work with the Buyers to purchase for special deals and promotions; ensuring adequate and timely supply of products. Meet regularly with the Marketing Manager to promote cross merchandising promotions and develop strategic approaches to advertising and promotions, demos, and displays.
Model efficient and friendly customer service throughout the co-op. Ensure storewide safety standards and timely response to safety committee issues. Ensure the co-op property is maintained in clean, working order. Manage key venders relationships as required and requested. Provide support and data to the General Manager for monitoring reports required by the board of directors. Perform other tasks assigned by the General Manager.
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