Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Personable Apartment Manager with expertise in contract and lease negotiation, tenant application review and rent collection and payment management. Offering 10+ years of experience managing apartment community. In-depth knowledge of property management, including financing and budgeting and marketing and leasing. Proficient in Yardi .

Skills
  • Yardi
  • Rents collection
  • Resident planning
  • Leasing promotions
  • Capital projects
  • Accounts receivable
  • Leasing
  • Budget management
  • Staff Management
  • Financial budgeting and reporting
  • Property tours and inspections
  • Leasing and sales
  • Budgeting
  • Maintenance knowledge
  • Marketing and advertising
  • Knowledge of building codes
  • Customer service-focused
  • Tenant and eviction laws
  • Affordable housing programs knowledge
Work History
Apartment Manager, 10/2016 to 11/2017
Cypress Ridge Apartments/ AGPM LLC, ,
  • Prepared and processed lease and rental applications using Yardi.
  • Utilized social media, CraigsList, banners and signs to advertise vacant apartments.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Coordinated appointments to show marketed properties.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Maintained sufficient number of units market-ready at all times.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
  • Prepared and processed lease and rental applications using Yardi .
Apartment Manager, 02/2016 to 08/2016
Rebel Road Apartments / Tac-re LLC, ,
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Prepared and processed lease and rental applications.
  • Utilized social media, CraigsList, banners and signs to advertise vacant apartments.
  • Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained sufficient number of units market-ready at all times.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Administered property-related budgets, reviewed invoices and tracked costs.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Apartment Manager, 10/2013 to 01/2015
Vivian Elderly Apartments / Mac-re LLC, ,
  • Prepared and processed lease and rental applications.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Utilized social media, CraigsList, banners and signs to advertise vacant apartments.
  • Managed property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Coordinated appointments to show marketed properties.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Education
GED: , Expected in 2016
Bossier Parish Community College - Bossier City, LA
GPA:

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School Attended

  • Bossier Parish Community College

Job Titles Held:

  • Apartment Manager
  • Apartment Manager
  • Apartment Manager

Degrees

  • GED

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