apartment manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Successful Apartment Manager balances business and tenant needs to run successful operations. Oversees staff and coordinates maintenance with excellent prioritization and project management abilities. Highly self-motivated, organized and dedicated to maximizing profits. Organized Data Entry-Keyer with track record of accuracy in fast-paced environments. Punctual and reliable employee committed to thoroughness and quality. Results-driven Data Entry Clerk with extensive database management expertise. Proven history of successful error detection and correction.

  • Decision Making
  • Complaints Investigation
  • Disturbance Handling
  • Security Management and Enhancement
  • Sale and Rental Recordkeeping
  • Deposits Management
  • Monthly Fee and Payment Collection
  • Tenant and Owner Liaising
  • Codes Compliance
  • Operating Cost Tracking
  • Client Relations
  • Budget Preparation
  • Supply Coordination
  • Financial Reporting
  • Vacancy Marketing
  • Dispute Handling
  • Violation Resolution
  • Maintenance Oversight
  • Property Service Contract Administration
  • Staff Coordination
  • Legal Issue Resolution
  • Grounds and Facility Inspection
  • Creative and Adaptable
  • Clear Communication
  • Social Perception
  • Mobile Device Operation
  • Tax Liability Calculation
  • Market Tracking
  • Microsoft Office
  • Data Entry
  • Social Media Engagement
  • Office Staffing
  • Basic Mathematics
  • Work Planning
  • Customer Relations
  • Multitasking and Prioritization
  • Property Showing
Apartment Manager, 04/2020 to 05/2021
The Paradies ShopsLos Angeles, CA,
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Maintained building's accounts by collecting rent and utility payments.
  • Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
  • Maximized occupancy with strong marketing and tenant relations skills.
  • Handled rent collection invoices, billing and other tenant-related charges as per lease agreements.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Collected and maintained careful records of rental payments.
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Implemented processes to provide residents benefits of clean, safe and well-maintained community.
  • Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
Caregiver(IHSS Provider), 08/2019 to 05/2020
IpsosNorwalk, CT,
  • Assisted ill, disabled and elderly clients by providing companionship, comfort and medicine.
  • Made transportation arrangements and accompanied clients for appointments, errands and outings.
  • Participated in enjoyable activities with clients to provide mental stimulation.
  • Performed cooking, cleaning and washing linens.
  • Maintained hygienic and safe environments through frequent sanitation and cleaning.
  • Provided home care and worked at care facilities.
  • Utilized diverse activities to support social, emotional and recreational needs of individuals under care.
  • Prepared healthy food, cleaned up living spaces, washed clothes and shopped for items such as food and shampoo.
  • Kept home environments free of hazards.
  • Checked mail, shopped for groceries and handled bill payments.
Customer Service Cashier, 11/2018 to 05/2019
Chapparell MotorsportCity, STATE,
  • Greeted customers and responded to informational requests.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Data Entry Processor, 11/2016 to 10/2018
Hanson’s Automotive DistributionCity, STATE,
  • Reviewed incoming forms and records to validate and verify reported data, assisting in quality assurance procedures by calling attention to improper reporting and suggesting improvements.
  • Verified and logged deadlines in response to daily inquiries and requests.
  • Completed accurate and efficient data entry and database updates to support business operations.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Obtained required documentation to move cargo onward.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
Education and Training
: Business Management, Expected in to Southern New Hampshire University - Hooksett, NH
High School Diploma: , Expected in 06/1994 to Mountain View High School - El Monte, CA

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Mountain View High School

Job Titles Held:

  • Apartment Manager
  • Caregiver(IHSS Provider)
  • Customer Service Cashier
  • Data Entry Processor


  • Some College (No Degree)
  • High School Diploma

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